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IT14687: REPLICATE NODE FAILING WITH AN ANR9999D_1682615140

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During the split of large metadata chunk sizes, the container
    does not have enough range allocated for metadata chunk,
      causing an invalid object header
      Replication and restore operations are likely to fail without
      errors, as in this example message:
      ANR1893E Process 51 for Replicate Node completed with a
      completion state of FAILURE.
      After a failed restore or replication operation, the object's
      non-deduplicated extent, which contains the object's metadata,
      is marked as damaged. If the container of this
      non-deduplicated extent is audited,  the following error can
      occur:
      ANR2338E smtrans.c(7062): Invalid header received for object
      10331953, length 446. Size (321), pushed (4), skipped (0),
      status (0). Found length (0), type (0), size (4).
    Tivoli Storage Manager Versions Affected:
      Tivoli Storage Manager Server 7.1.3
    Customer/L2 Diagnostics (If Applicable)
      The following diagnostic message can be found in the activity
      log of the replication target server.
      ANR9999D 1682615140 sdProcessDedupChunk(sddedup.c:1505)
    Thread<1725>:
        Data received 218 doesn't match expected 679746,
        E23072E80E9D60F6E5B7608EE0E93DB488C6532C, SHA1
      ANR9999D Thread<1725> issued message 9999 from:
      ANR9999D Thread<1725>  0x000000010001ec8c StdPutText
      ANR9999D Thread<1725>  0x000000010001f860 OutDiagToCons
      ANR9999D Thread<1725>  0x000000010000a374 outDiagfExt
      ANR9999D Thread<1725>  0x000000010093ded0 sdProcessDedupChunk
      ANR9999D Thread<1725>  0x00000001009883ac smProcessDedupChunk
      ANR9999D Thread<1725>  0x00000001003d5398 DoProcessDedupChunk
      ANR9999D Thread<1725>  0x00000001003d3ce0 SmRecvNextData
      ANR9999D Thread<1725>  0x0000000100763224 SdStore
      ANR9999D Thread<1725>  0x0000000100762b54 sdCreate
      ANR9999D Thread<1725>  0x000000010075608c CreateBitfile
      ANR9999D Thread<1725>  0x00000001007534c4 bfCreate
      ANR9999D Thread<1725>  0x00000001006ae168 CreateBitfile
      ANR9999D Thread<1725>  0x000000010068cecc
    SmDoBackInsNormEnhanced
      ANR9999D Thread<1725>  0x000000010096264c SmReplServerSession
      ANR9999D Thread<1725>  0x00000001003b9974 DoReplServer
      ANR9999D Thread<1725>  0x00000001003af588 smExecuteSession
      ANR9999D Thread<1725>  0x0000000100377700 psSessionThread
      ANR9999D Thread<1725>  0x000000010000d674 StartThread
    Initial Impact:
      HIGH
    Additional Keywords:
      TSM REPL DEDUP CONTAINER
    

Local fix

  •   N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users with container       *
    * storage pools.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In a container storage pool (STGTYPE=CONTAINER or            *
    * STGTYPE=CLOUD), storing files with metadata sizes that are   *
    * greater than 4 KB can result in metadata loss.  The files    *
    * most likely to be affected includes Windows System State     *
    * files and UNIX, Linux, and Macintosh files with extended     *
    * attributes or access control lists that exceed 4 KB.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5.200 and 7.1.6. Note     *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.  See technote 21981566 for resolution
    details:
    www.ibm.com/support/docview.wss?uid=swg21981566
    
    Affected platforms: AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14687

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-06

  • Closed date

    2016-05-04

  • Last modified date

    2016-05-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT14687

Modified date: 04 May 2016