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IT14572: SERVER INSTALLATION IN SILENT MODE MAY RETURN A WARNING ABOUT INSTALLATION MANAGER IF RESPONSE FILE DOESN'T EXIST OR NOT FOUND

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Server silent installation may fail
    if the Response File doesn't exist or is not found;
    the installation will be ended returning an erroneous warning
    about IBM Installation Manager already installed.
    
    For example, running the Silent Install as follow:
    
    ./install.sh  s  input . /71_server.xml -acceptLicense
    
    the following warning message is raised because the
    "71_server.xml" response file is not found :
    
    
    Installed com.ibm.cic.agent_1.8.2001.20150331_1747 to the
    /opt/IBM/InstallationManager/eclipse directory.
    WARNING: Installation Manager 1.8.2.1 (internal version:
    1.8.2001.20150331_1747) is already installed at location
    "/opt/IBM/InstallationManager/eclipse" and is using
    "/var/ibm/InstallationManager" for its data location.
    Use the installed Installation Manager.
    05:00.37 WARNING [main]
    com.ibm.cic.agent.core.application.HeadlessApplication run
    Installation Manager 1.8.2.1 (internal version:
    1.8.2001.20150331_1747) is already installed at location
    "/opt/IBM/InstallationManager/eclipse" and is using
    "/var/ibm/InstallationManager" for its data location.
    Use the installed Installation Manager.
    
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server V.7.1 and later
    
    
    
    Initial Impact:
    Low
    
    
    
    Additional Keywords:
    TSM IM "Installation Manager" warning silent install Spectrum
    Protect "is already installed at location" fresh
    

Local fix

  • Create or correct the referenced path to the .xml response file
    by the "input" silent install option.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.7. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14572

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-01

  • Closed date

    2016-06-23

  • Last modified date

    2016-06-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT14572

Modified date: 23 June 2016