Direct links to fixes
APAR status
Closed as program error.
Error description
When sandiscovery is set to off and a pre-defined tape drive disappears from the system, the IBM Spectrum Protect In order for this issue to happen the following two conditions need to be met: 1. The device does not appear on the SAN 2. Sandiscovery is set to off Customer/L2 Diagnostics: Running a PVR MMS Trace the following is seen: Ýmmsscsi.c¨Ý5462¨ÝScsiSetLibDevice¨:Begin clearing drive LTO6_DR 5 (mt2.0.0.2). === zz3==== Ýpspvr.c¨Ý3341¨ÝPvrPsOpenDevice¨:Opening device mt2.0.0.2 with n onDelay = 0, accessMode = 0 Ýpspvr.c¨Ý3351¨ÝPvrPsOpenDevice¨:Open with passthru? 0 Ýpspvr.c¨Ý3532¨ÝPvrPsOpenDevice¨:Error opening //./Tape6, Reason : The device is not connected. Ýpvrutil.c¨Ý746¨ÝPvrOpenDevice¨:Attempted to open device mt2.0.0 .2, 1 time(s), rc = 2813. Ýpvr.c¨Ý6398¨ÝPvrOpenTapeDrive¨:Validating device information fo r drive LTO6_DR5, devtype 20, openRc 2813, handle 1167, nonDelayFlag 0 through Che ckTapeId Ýmmsdrive.c¨Ý8286¨ÝMmsCheckTapeId¨:Fetching current mapping info for drive LTO6_DR5 (openRc = 2813, handle = 1167): serial Ý00078B43EB¨, WW N Ý500507630F15F906¨, and vendor ݨ Ýmmsdrive.c¨Ý8302¨ÝMmsCheckTapeId¨:Drive LTO6_DR5 failed to open with existing path mt2.0.0.2, error 2813 2813 means #define GRC_ERROR_STOP
Local fix
None at this time
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.6. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT14565
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-31
Closed date
2016-04-08
Last modified date
2016-04-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
13 February 2021