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IT14478: DSMSERV CRASH DOADMINMOUNTCONSOLE OUTCLOSESTREAM PSABORTSERVER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server may crash when terminating a
    dsmadmc -mountmode "mount mode" session.
    Here is an example call stack from an AIX system:
    IOT/Abort trap in pthread_kill at 0x90000000055af94 ($t82980)
    0x90000000055af94 (pthread_kill+0xd4) e8410028  ld   r2,0x28(r1)
    (dbx) where
    pthread_kill(??, ??) at 0x90000000055af94
    _p_raise(??) at 0x90000000055a7e4
    raise.raise(??) at 0x900000000039168
    abort() at 0x900000000054764
    PsAbortServer(??) at 0x1000120a0
    pkAbort(??) at 0x10000b264
    pkDestroyCondition(??) at 0x100007d88
    CheckAndDestroyConditions(??) at 0x1002d0b04
    outCloseStream(??) at 0x1002d0894
    SmMountConsoleSession(??) at 0x100c0f288
    DoAdminMountConsole(??) at 0x100537384
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10052fc28
    psSessionThread(??) at 0x100177d58
    StartThread(??) at 0x10000c260
    Tivoli Storage Manager Versions Affected:
    All Tivoli Storage Manager server levels
    Initial Impact:
    High
    Additional Keywords:
    TSM Spectrum Protect dsmadmc -mountmode mount console
    

Local fix

  • Do not end the mount console session when there is mount
    activity on the server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager Server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected                          *
    * to be fixed in level 7.1.7.                                  *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14478

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-24

  • Closed date

    2016-06-16

  • Last modified date

    2016-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT14478

Modified date: 16 June 2016