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IT14261: SERVER MAY FAIL TO START DUE TO AN INFINITE LOOP IN GSKIT ON Solaris systems with SPAC64-X CPUs

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error Description:
    On Solaris SPARC64-X CPU platform, Tivoli Storage Manager server
    "dsmserv?format"?may fail?with?ANR0162W/SQL1032N.
    
    $ /opt/tivoli/tsm/server/bin/dsmserv format dbdir=...
    activelogsize=... activelogdir=... archlogdir=...
    ...
    ANR0152I Database manager successfully started.
    ANR0172I rdbdb.c(1939): Error encountered performing action
    CreateDatabase.
    ANR0162W Supplemental database diagnostic information:
    -1032:SQLSTATE 57019:
    The statement was not successful, because of a problem with a
    resource.
    :-1032 (SQL1032N  No start database manager command was issued.
    SQLSTATE=57019).
    Failed (sqlca.sqlcode = -1032 ) to create database TSMDB1
    ANR2678E Server database format failed.
    
    The problem is with GSKit. On DB2 database manager startup, ICC
    library in GSKit is loaded and initialized, but it may go into
    loop in initialization on systems running Solaris with SPARC64-X
    CPU.  As the result, DB2 database manager goes down after 10
    minutes of startup timeout then "dsmserv format" fails.  It
    might be broader than the issue with dsmserv format.  GSKit
    initialization goes into an infinite loop which appears as a
    hang, whether it's to format database or to bring up the server.
    
    This problem may occur with GSKIT levels as being prior to
    8.0.50.59 for 8.0.50 levels and 8.0.14 levels above 8.0.14.31 on
    Solaris with SPARC64-X CPU.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager 7.1.1 or above on Solaris SPARC64-X CPU
    IBM Spectrum Protect 7.1.3 or above on Solaris SPARC64-X CPU
    
    Initial Impact:
    Medium
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users using SPARC 64-X     *
    * processors.                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply level with bypass when available.                      *
    * This problem has a long-term bypass using level 7.1.6.       *
    *                                                              *
    * The following technote has detailed information on bypassing *
    * the problem:                                                 *
    * http://www-01.ibm.com/support/docview.wss?uid=swg21982582    *
    ****************************************************************
    

Problem conclusion

  • Bypass instructions are included in the referenced technote.
    Affected platforms:  Solaris.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14261

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-10

  • Closed date

    2016-06-08

  • Last modified date

    2016-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71S PSY

       UP

  • R71Z PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT14261

Modified date: 08 June 2016