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IT14016: DURING AN INSTALLATION OF THE IBM SPECTRUM PROTECT SERVER, DB2 FAILS TO INSTALL DUE TO DBI20043E ERROR

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APAR status

  • Closed as program error.

Error description

  • The DB2 installation process will extract executable files to
    the /tmp filesystem and, as such, requires that the /tmp
    filesystem not be mounted with the 'noexec' parameter.  Before
    performing the installation, the db2setup script will attempt to
    verify that the /tmp filesystem is not mounted with the 'noexec'
    parameter.  A problem with the db2setup script was identified
    that could potentially cause installation failures to occur if
    any filesystems whose name contains the "/tmp" string are
    mounted with the 'noexec' parameter.  For example, the output
    from the 'mount' command below shows 2 filesystems whose names
    contain the "/tmp" string:
    
       /dev/mapper/vg00-lvol1 on /tmp type ext4 (rw)
       /dev/mapper/vg00-lvol2 on /var/tmp type ext4 (rw,noexec)
    
    As the /tmp filesystem is not mounted with the 'noexec'
    parameter, we would expect that the db2setup script would
    complete successfully.  However, because another filesystem
    whose name contains the "/tmp" string is currently mounted with
    the 'noexec' parameter, the db2setup script will fail and
    generate the following error:
    
       $ /tmp/db2tmp/ese/db2setup -r /tmp/db2tmp/db2resp.tmp -f
       sysreq -l ../logs/native/tsm_logs/db2_install.log
       DBI20043E  DB2 failed to install because of restrictive
       permission settings on the temporary directory /tmp
    
    The problem with the db2setup script is documented in DB2 APAR
    IT13674:
    
    http://www.ibm.com/support/docview.wss?uid=swg1IT13674
    
    IBM Spectrum Protect Versions Affected:
    All IBM Spectrum Protect server versions 7.1.3 and higher
    
    Initial Impact:
    Low
    
    Additional Keywords:
    tivoli storage manager db2install db2_install
    

Local fix

  • Prior to performing installation, any filesystems mounted with
    the 'noexec' parameter whose names contain the "/tmp" string
    should be temporarily unmounted or remounted without the
    'noexec' parameter until after the installation has completed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.5.200 and 7.1.6. Note    *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, and Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14016

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-26

  • Closed date

    2016-04-13

  • Last modified date

    2016-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71H PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT14016

Modified date: 13 April 2016