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IT13913: USE OF THE PROBE MAY CAUSE AN UNEXPECTED APPLIANCE RESTART LATER WHEN GENERATING INTERNAL-STATE OR ERROR REPORT.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Having the probe on and recording a transaction may later cause
    the device to restart when generating internal-state or error
    report.
    

Local fix

  • Disable use of probe until applying fix.  If probe is used, a
    pro-active reload can resolve the issue.
    

Problem summary

  • Affected are all customers using the Probe tool to examine
    transactions. Using the probe can cause appliance instabilities
    after it's turned off. The problem manifests mostly during
    error report generation, but can also happen spontaneously.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT13913

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-03

  • Closed date

    2016-05-13

  • Last modified date

    2016-05-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R700 PSN

       UP

  • R710 PSN

       UP

  • R720 PSN

       UP

  • R750 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 6.0.0

Reference #: IT13913

Modified date: 19 May 2016