IT13828: REPEATING ANR0523W TRANSACTION FAILED DURING BACKUP TO CONTAINERPOOL

7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-WIN
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads

APAR status

• Closed as program error.

Error description

• A resource timeout of a client node backup to container pool can
  lead to repeating occurrences of the following errors:
  activity log:
  ANR0523W Transaction failed for session 1234 for node NODE_NAME
  - error on output storage device.
  dsmffdc.log:
  Ý02-10-2016 12:48:37.555¨Ý FFDC_GENERAL_SERVER_ERROR ¨:
  (sdcreate.c:1709) Sink error 3017 found while processing bfId
  1991560966.
  Ý02-10-2016 12:49:17.019¨Ý FFDC_GENERAL_SERVER_ERROR ¨:
  (sdio.c:2376) Did not cleanly exit async write work for controlP
  1c959c000, rc=3017, overallReturnCode=3017.
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect server 7.1.3 and higher
  Initial Impact: Medium
  Additional Keywords:
  TSM Tivoli Storage Manager ANR0523W Transaction failed
  

Local fix

• Any sessions that are persistently logging the "ANR0523W
  Transaction failed" errors should be canceled and then run
  again.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users of                   *
  * directory-container storage pools.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.5. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels