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IT13828: REPEATING ANR0523W TRANSACTION FAILED DURING BACKUP TO CONTAINER POOL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A resource timeout of a client node backup to container pool can
    lead to repeating occurrences of the following errors:
    activity log:
    ANR0523W Transaction failed for session 1234 for node NODE_NAME
    - error on output storage device.
    dsmffdc.log:
    Ý02-10-2016 12:48:37.555¨Ý FFDC_GENERAL_SERVER_ERROR ¨:
    (sdcreate.c:1709) Sink error 3017 found while processing bfId
    1991560966.
    Ý02-10-2016 12:49:17.019¨Ý FFDC_GENERAL_SERVER_ERROR ¨:
    (sdio.c:2376) Did not cleanly exit async write work for controlP
    1c959c000, rc=3017, overallReturnCode=3017.
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect server 7.1.3 and higher
    Initial Impact: Medium
    Additional Keywords:
    TSM Tivoli Storage Manager ANR0523W Transaction failed
    

Local fix

  • Any sessions that are persistently logging the "ANR0523W
    Transaction failed" errors should be canceled and then run
    again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of                   *
    * directory-container storage pools.                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13828

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-17

  • Closed date

    2016-03-07

  • Last modified date

    2016-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT13828

Modified date: 07 March 2016