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IT13818: ANR9999D_4023619972 DOBACKMIGR(SMNODE.C:18426) BITFILE NOT FOUND FOR BACKMIGR RUNNING A SELECTIVE/ARCHIVE ON AN HSM MANAGED FILE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error Description:
    
    The Tivoli Storage Manager Server will display the following
    error when the Backup Archive client attempts to selectively
    backup or archive a file which is managed by the Hierarchical
    Storage Manager (HSM) client and which already has a backup copy
    :
    
    ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>:
    Bitfile not found for BackMigr, session xxxx,
    client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn)
    
    In order to see this issue, the HSM node has had it's data
    replicated to a server which is now it's primary server and a
    backup of the file already exists, so an attempt is made to
    clone the file from backup storage.
    
    The HSM client will be able to recall the data successfully, but
    it will not be possible to restore the data using the Backup
    Archive client.
    
    Tivoli Storage Manager Versions Affected:
    All Supported versions of Tivoli Storage Manager Server  and IBM
    Spectrum Protect on all operating systems
    
    Customer/L2 Diagnostics (If Applicable)
    
    Using the Backup Archive client and running the "dsmc selective"
    or "dsmc archive" command  (or using the Backup Archive client
    GUI) against an HSM migrated file which already has a backup
    copy will display the following error  :
    
    ANS1999E Selective processing of '/AnyDir/AnyHSMFile' stopped.
    ANS1314E File data currently unavailable on server
    
    At the same time, the following is logged within the activity
    log on the server for the client session :
    
    ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>:
    Bitfile not found for BackMigr, session xxxx,
    client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn)
    
    This problem is caused by replication which aggregates
    HSM-migrated files from the source server to the target server.
    You then make the target server as the primary server for that
    data and using the Backup Archive client to either backup or
    archive a migrated file, where the storage pool in which the
    migrated file resides is distinct from the storage pool to where
    the file is to be archived or backed up. This causes the Tivoli
    Storage Manager server to clone the file to the storage pool
    which fails with the above error.
    
    The other necessary condition to experience this problem is to
    use the "dsmigfs update" to update the HSM clients dsmmigfstab
    file to point to the target replication server before attempting
    the backup or archive of the migrated file.
    
    This problem will be seen in all server levels that support
    replication.
    
    The file in question can still be recalled successfully using
    the HSM client, but an attempt to restore the file using the
    Backup Archive client will display :
    
    ANS1302E No objects on server match query.
    
    If restoring the data, nothing else is logged in the activity
    log on the server apart from the session starting and ending.
    The data itself is not damaged on the server, but is simply not
    accessible.
    
    Initial Impact: Low|Medium|High
    High
    
    Additional Keywords:
    TSM, Spectrum Protect,  replication, hsm
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels                              *
    * 6.3.6 and 7.1.6.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13818

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-17

  • Closed date

    2016-04-04

  • Last modified date

    2016-04-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT13818

Modified date: 04 April 2016