IBM Support

IT13702: DSMSUTIL.EXE FAILS DUE TO VERSION OF TSMUTIL164.DLL ON SYSTEM

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Due to a change with the 7.1.4.0 API, if the 7.1.4.0 client
    and/or API is installed on the same system as an IBM Spectrum
    Protect server, the server password utility dsmsutil.exe will
    fail to run.  The following error may be reported:
    The procedure entry point dsmUtilrunningWinNTMode could not be
    located in the dynamic link library TSMUTIL164.dll.
    The problem is tied to the dsmsutil.exe utility and
    compatibility with 7.1.4.0 tsmutil164.dll.
    Tivoli Storage Manager Versions Affected:
    6.3.x & 7.1.x Tivoli Storage Manager/Spectrum Protect server on
    Windows platforms and 7.1.4.0 or higher client/api version
    Initial Impact: Low
    Additional Keywords: TSM dsmcutil.exe updatepw
    

Local fix

  • Use dsmcutil.exe to generate the server password.  For example,
    instead of running:
    "c:\program files\tivoli\tsm\server\dsmsutil.exe" UPDATEPW
    /NODE:$$_TSMDBMGR_$$ /PASSWORD:TSMDBMGR /VALIDATE:NO
    /OPTFILE:"d:\tsmserver1\tsmdbmgr.opt"
    Run:
    "c:\program files\tivoli\tsm\baclient\dsmcutil.exe" UPDATEPW
    /NODE:$$_TSMDBMGR_$$ /PASSWORD:TSMDBMGR /VALIDATE:NO
    /OPTFILE:"d:\tsmserver1\tsmdbmgr.opt"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.5. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13702

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-09

  • Closed date

    2016-02-22

  • Last modified date

    2016-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT13702

Modified date: 22 February 2016