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IT13472: OPERATIONS CENTER CLIENTS PAGE ONLY DISPLAYS 1 NODE WHEN THERE IS A NODE ASSOCIATED WITH A ONETIME SCHEDULE.

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APAR status

  • Closed as program error.

Error description

  • The Operations Center only displays information for one (1)
    client node in the Clients page, even though there are more than
     one defined on the server. This issue occurs when there is one
    or more client nodes associated with Onetime schedules, defined
    with PERIODUNIT=Onetime parameter.
    
    Tivoli Storage Manager Versions Affected:
    All supported server versions on all platforms
    
    Customer/L2 Diagnostics
    Run QUERY SCHEDULE command to verify at least 1 schedule has a
    period of Onetime.
    
    The dsmffdc.log will also report messages:
    [ FFDC_GENERAL_SERVER_ERROR ]: (csutil.c:1514) Error get
    schedule period unit 8
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    TSM IBM Spectrum Protect OC missing information nodes
    

Local fix

  • Delete the Onetime schedules if they are no longer needed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13472

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-04

  • Closed date

    2016-02-10

  • Last modified date

    2016-05-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT13472

Modified date: 20 May 2016