IBM Support

IT13417: ANR3420E MESSAGE IS RETURNED WHEN USING COMMAND ?DEACTIVATE DATA?

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APAR status

  • Closed as program error.

Error description

  • The following error is returned when running the command
    ?deactivate data? against a Tivoli Data Protection for Oracle
    Client:
    
    tsm: TSMSRVAIX634>deactivate data TDP_ORACLE_DP todate=today
    ANR3349W DEACTIVATE DATA: This command will deactivate data.
    Active backup
    files that were created for the specified node on the
    deactivation date or earlier will be deactivated.
    
    Do you wish to proceed? (Yes (Y)/No (N)) y
    ANR3420E DEACTIVATE DATA: Node TDP_ORACLE_DP is not a valid
    application type node.
    ANS8001I Return code 14.
    
    
    Customer/L2 Diagnostics:
    The server only allows "deactivate data" for an ORACLE client
    based on platform containing the string "DP ORACLE".
    The platform is changed occasionally to that of the operating
    system (WinNT for example for Windows platform) during the time
    that the Tivoli Data Protection for Oracle client performs some
    task other than backup.
    
    As per the previous example, the node ?TDP_ORACLE_DP? has WinNT
    as platform type:
    
    tsm: TSMSRVAIX634>q n *ora
    
    Node Name                     Platform     Policy Domain
                                               Name
    
    -------------------------     --------     --------------
    TDP_ORACLE_DP      WinNT        DOM_ORACLE
    
    
    
    
    Tivoli Storage Manager Versions Affected: All Tivoli Storage
    Manager Servers v7.1.3 and later on all platforms
    
    Initial Impact: Low
    
    Additional Keywords: deactivate data dp oracle ANR3420E winnt
    

Local fix

  • Access the Tivoli Storage Manager server from the Data
    Protection for Oracle client with an RMAN session in order to
    update the platform type to ?DP ORACLE? and rerun the deactivate
     command.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of client-side       *
    * deduplication.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.5. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13417

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-26

  • Closed date

    2016-02-04

  • Last modified date

    2016-02-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT13417

Modified date: 04 February 2016