Direct links to fixes
7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
6.3.6.000-TIV-TSMALL-Linuxx86_64
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Linux
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
If uses do backup, archive, or migrate files to the tape media under following conditions, they may fail to restore, retrieve, or recall files with ANR8311E error: - Using tape drive and tape media that support "Logical Block Protection (LBP)." See list of supported devices in http://www-01.ibm.com/support/knowledgecenter/SSGSG7_7.1.1/com.i bm.itsm.srv.doc/r_lbp_drives.html . - Enabling LBP by DEFine DEVClass with specifying LBProtect=READWrite or WRITEOnly - Enabling the mount retention by DEFine DEVClass with specifying MOUNTRetention to larger value than 0. Files were written to the tape volume without failure, but files may fail to be read with the following error: ANR8311E An I/O error occurred while accessing drive drive_name (/dev/device_name) for READ operation, errno = 75, rc = 2864. The issue can occur only in case that LBP setting in the tape drive was reset due to unexpected H/W issue while the tape media was kept mounted in the tape drive and then the server or storage agent wrote files after REOPEN operation. The server does not verify the LBP setting for non-empty volume in REOPEN operation regardless the LBP setting of the tape drive was reset. The IBM lin_tape device driver version is 3.0.3.2. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server and Storage Agent 6.3 and 7.1 with on all supported platform Initial Impact: Middle
Local fix
Files can be read by updating DEVclass with LBProtect=No. If files were once marked as damaged due to read failure, run AUDIT VOLUME volume_name FIX=No after updating DEVclass with LBProtect=No to reset damaged flag.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of the Logical Block * * Protection (LBP) function in IBM tape drives. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in levels 6.3.6 and 7.1.5. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Linux.
Temporary fix
Comments
APAR Information
APAR number
IT13213
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-01-17
Closed date
2016-01-28
Last modified date
2016-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
28 August 2023