IT13180: UNEXPECTED STOP AFTER FIRST WRITE TO FILETEXTEXIT EVENT LOG

7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads

APAR status

• Closed as program error.

Error description

• Event logging will fail with:
  11/04/2015 15:21:54      ANR1822I Event logging ended for the
  FILETEXT
  receiver.
  
  The failure always happens right after the first event is
  logged.
  trace shows:
  11:14:16.607 [1248493][output.c][7644][PutConsoleMsg]:ANR2579E
  Schedule
  @1449 in domain <domain>for node <nodename>failed (return code
  12).
  11:14:16.607
  
  [1204888][elutil.c][960][ElReceiverThread]:Receiver(FILETEXT),
  
  eventNum(2579), sevCode(4), applType(0), sessId(0), version(2),
  
  eventType(3), timeStamp(1160105-111416),
  serverName(<servername>),
  nodeName(), commMethod(), ownerName(), hlAddress(),
  llAddress(),
  schedName(), domainName(), event(ANR2579E Schedule @1449 in
  domain
  <domain>for node <nodename> failed (return code 12).~),
  
  numInserts(0), totInsertsLen(0), inserts()
  
  11:14:16.607 [1204888][psclrcvr.c][955][FileTextExit]:calling
  write,
  msgText=0x7ffecab057d0, sizeof(msgText)=2500, sprintf
  rc(len)=2019
  11:14:16.616 [1204888][psclrcvr.c][973][FileTextExit]:closing
  file
  11:14:16.616 [1204888][output.c][7644][PutConsoleMsg]:ANR1822I
  Event
  logging ended for the FILETEXT receiver.~
  
  11:14:16.616
  [1204888][psclrcvr.c][983][FileTextExit]:returning, rc=0
  11:14:16.616
  
  [1204888][elutil.c][969][ElReceiverThread]:Receiver(FILETEXT)
  
  eventNum(2579) return.
  
  11:14:16.616
  
  [1204888][elutil.c][933][ElReceiverThread]:Receiver(FILETEXT),
  
  eventNum(1822), sevCode(2), applType(0), sessId(0), version(2),
  
  eventType(3), timeStamp(1160105-111416),
  serverName(IBMTSMHFD1),
  nodeName(), commMethod(), ownerName(), hlAddress(),
  llAddress(),
  schedName(), domainName(), event(ANR1822I Event logging ended
  for the
  FILETEXT receiver.~), numInserts(0), totInsertsLen(0),
  inserts()
  11:14:16.616
  
  [1204888][psclrcvr.c][925][FileTextExit]:fileTextExitHandle=-1,
  
  arg=0x7ffdac84a9b8, returning
  
  11:14:16.616
  
  [1204888][elutil.c][939][ElReceiverThread]:Receiver(FILETEXT)
  
  eventNum(1822) return.
  
  11:14:16.616
  [1204888][psclrcvr.c][1006][FileTextExitCanc]:entry,
  fileTextExitHandle=-1
  
  Resulting event log file will always be exactly 2500 bytes.
  Tivoli Storage Manager Versions Affected:  Linux Only starting
  with 6.3.0
  

Local fix

• Apply fixing level when available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager server users logging events to a file *
  * text exit.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.5. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels