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IT13180: UNEXPECTED STOP AFTER FIRST WRITE TO FILETEXTEXIT EVENT LOG

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Event logging will fail with:
    11/04/2015 15:21:54      ANR1822I Event logging ended for the
    FILETEXT
    receiver.
    
    The failure always happens right after the first event is
    logged.
    trace shows:
    11:14:16.607 [1248493][output.c][7644][PutConsoleMsg]:ANR2579E
    Schedule
    @1449 in domain <domain>for node <nodename>failed (return code
    12).
    11:14:16.607
    
    [1204888][elutil.c][960][ElReceiverThread]:Receiver(FILETEXT),
    
    eventNum(2579), sevCode(4), applType(0), sessId(0), version(2),
    
    eventType(3), timeStamp(1160105-111416),
    serverName(<servername>),
    nodeName(), commMethod(), ownerName(), hlAddress(),
    llAddress(),
    schedName(), domainName(), event(ANR2579E Schedule @1449 in
    domain
    <domain>for node <nodename> failed (return code 12).~),
    
    numInserts(0), totInsertsLen(0), inserts()
    
    11:14:16.607 [1204888][psclrcvr.c][955][FileTextExit]:calling
    write,
    msgText=0x7ffecab057d0, sizeof(msgText)=2500, sprintf
    rc(len)=2019
    11:14:16.616 [1204888][psclrcvr.c][973][FileTextExit]:closing
    file
    11:14:16.616 [1204888][output.c][7644][PutConsoleMsg]:ANR1822I
    Event
    logging ended for the FILETEXT receiver.~
    
    11:14:16.616
    [1204888][psclrcvr.c][983][FileTextExit]:returning, rc=0
    11:14:16.616
    
    [1204888][elutil.c][969][ElReceiverThread]:Receiver(FILETEXT)
    
    eventNum(2579) return.
    
    11:14:16.616
    
    [1204888][elutil.c][933][ElReceiverThread]:Receiver(FILETEXT),
    
    eventNum(1822), sevCode(2), applType(0), sessId(0), version(2),
    
    eventType(3), timeStamp(1160105-111416),
    serverName(IBMTSMHFD1),
    nodeName(), commMethod(), ownerName(), hlAddress(),
    llAddress(),
    schedName(), domainName(), event(ANR1822I Event logging ended
    for the
    FILETEXT receiver.~), numInserts(0), totInsertsLen(0),
    inserts()
    11:14:16.616
    
    [1204888][psclrcvr.c][925][FileTextExit]:fileTextExitHandle=-1,
    
    arg=0x7ffdac84a9b8, returning
    
    11:14:16.616
    
    [1204888][elutil.c][939][ElReceiverThread]:Receiver(FILETEXT)
    
    eventNum(1822) return.
    
    11:14:16.616
    [1204888][psclrcvr.c][1006][FileTextExitCanc]:entry,
    fileTextExitHandle=-1
    
    Resulting event log file will always be exactly 2500 bytes.
    Tivoli Storage Manager Versions Affected:  Linux Only starting
    with 6.3.0
    

Local fix

  • Apply fixing level when available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager server users logging events to a file *
    * text exit.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13180

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-14

  • Closed date

    2016-01-21

  • Last modified date

    2016-01-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IT13180

Modified date: 21 January 2016