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IT13045: ABSTRACT: SERVER CAN CRASH IN QUEUE.C

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Server can abend in queue.c producing an error resembling the
    following in the AIX errpt.
    CORE FILE NAME
    /home/tsminst1/tsminst1/core
    PROGRAM NAME
    dsmserv
    STACK EXECUTION DISABLED
               0
    COME FROM ADDRESS REGISTER
    malloc_y 52C
    DBX failing callstack from the core should resemble:
    (dbx) where
    pthread_kill(??, ??) at 0x9000000004e2f14
    _p_raise(??) at 0x9000000004e2764
    raise.raise(??) at 0x900000000039468
    abort() at 0x900000000055ae4
    PsAbortServer(??) at 0x100013fe0
    pkAbort(??) at 0x10000c460
    pkAcquireMutexTracked(??, ??, ??) at 0x1000075d8
    DequeueVarQueue(??, ??, ??, ??, ??) at 0x10071aca0
    SdAsyncWrite(??) at 0x10094f220
    AsyncWriteThread(??, ??) at 0x10095650c
    PcConsumerThread(??) at 0x10091cf1c
    StartThread(0x0) at 0x10000d5f0
    Errors from the dsmserv.err file and activilty log show:
    12/23/2015 08:53:16  ANR9999D Mutex acquisition failure,
    errno=22 from
    queue.c.1211; thread 70 (tid 2646).
    12/23/2015 08:53:16  ANR7838S Server operation terminated.
    12/23/2015 08:53:16  ANR7833S Server thread 1 (tid 1)
    terminated in
    response to program abort.
    Additional key words:
    crash, dump, execution stop
    

Local fix

  • Apply fixing level when available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT13045

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-06

  • Closed date

    2016-01-25

  • Last modified date

    2016-01-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT13045

Modified date: 25 January 2016