IT13045: ABSTRACT: SERVER CAN CRASH IN QUEUE.C

7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads

APAR status

• Closed as program error.

Error description

• Server can abend in queue.c producing an error resembling the
  following in the AIX errpt.
  CORE FILE NAME
  /home/tsminst1/tsminst1/core
  PROGRAM NAME
  dsmserv
  STACK EXECUTION DISABLED
             0
  COME FROM ADDRESS REGISTER
  malloc_y 52C
  DBX failing callstack from the core should resemble:
  (dbx) where
  pthread_kill(??, ??) at 0x9000000004e2f14
  _p_raise(??) at 0x9000000004e2764
  raise.raise(??) at 0x900000000039468
  abort() at 0x900000000055ae4
  PsAbortServer(??) at 0x100013fe0
  pkAbort(??) at 0x10000c460
  pkAcquireMutexTracked(??, ??, ??) at 0x1000075d8
  DequeueVarQueue(??, ??, ??, ??, ??) at 0x10071aca0
  SdAsyncWrite(??) at 0x10094f220
  AsyncWriteThread(??, ??) at 0x10095650c
  PcConsumerThread(??) at 0x10091cf1c
  StartThread(0x0) at 0x10000d5f0
  Errors from the dsmserv.err file and activilty log show:
  12/23/2015 08:53:16  ANR9999D Mutex acquisition failure,
  errno=22 from
  queue.c.1211; thread 70 (tid 2646).
  12/23/2015 08:53:16  ANR7838S Server operation terminated.
  12/23/2015 08:53:16  ANR7833S Server thread 1 (tid 1)
  terminated in
  response to program abort.
  Additional key words:
  crash, dump, execution stop
  

Local fix

• Apply fixing level when available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.5. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels