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IT12941: LAN-FREE BACKUP FAILS WITH ANS0338E (RC47) AND ANR2250E

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APAR status

  • Closed as program error.

Error description

  • The IBM Tivoli Storage Manager Server is using the Server-ID of
    the StorageAgent instead of the Node-ID of the node that is
    connected to the StorageAgent for LAN-free backup or archive
    processing for checking whether the node is decommissioned or
    not.
    If the Server-ID of the StorageAgent is the same as the
    Node-ID of a decommissioned node, the node that is actually
    connecting to the Server will fail with:
    
    ANS0338E (RC47)   An invalid operation was attempted on a node
    
    The IBM Tivoli Storage Manager Server reports this error with
    message:
    
    ANR2250E SESSION 132: Operation is not allowed because node
             NODENAME is decommissioned.
    
    Note that in this case the node specified in the ANR2250E is not
    actually decommissioned.
    
    
    Customer/L2 Diagnostics:
    To verify whether the system is affected by this problem login
    to DB2 as (Tivoli Storage Manager) instance owner and query the
    IBM Spectrum Protect Servers database using this commands:
    
    >select NODENAME, NODEID from TSMDB1.Nodes
    Here find the Node-ID from any decommissioned node.
    
    >select server_name, server_id from tsmdb1.server_connect_info
    Here find the Server-ID from the StorageAgent that is running on
    the affected system.
    
    Run the "Query NOde Format=Detailed" command to find which nodes
    are 'Decommissioned'.
    
    
    Data Protection Versions Affected:
    IBM Spectrum Protect Server at version 7.1.3 and above
    
    
    Initial Impact: Medium
    
    
    Additional Keywords:
    TSM STA LAN-free SQL API
    

Local fix

  • Disable lan-free communications for the decommissioned node and
    then stop and restart the storage agent.
    An alternative to disabling lan-free communications for the
    decommissioned node is to make process and/or script changes to
    prevent the decommissioned node from establishing a connection
    through the storage agent.
    If for some reason this node does need to connect through the
    storage agent then the storage agent would need to be stopped
    and restarted again before using other nodes with this same
    storage agent.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of client-side       *
    * deduplication.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12941

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-28

  • Closed date

    2016-01-18

  • Last modified date

    2016-01-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R71Z PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT12941

Modified date: 20 January 2016