IBM Support

IT12744: SERVER CRASHES DURING DEFRAGMENT ANALYSIS FOR CONTAINERS.

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APAR status

  • Closed as program error.

Error description

  • The Spectrum Protect server can crash during defragment analysis
    for containers with a combination of containers that include a
    mix of full and filling containers.
    Customer/L2 Diagnostics:
    No relevant messages will be reported in the server activity log
    or FFDC log.  The server will crash and a core file will be
    created.
    Call stack:
    adsmdll!AnalyzeContainers+0x709
    adsmdll!SdPoolDefragThread+0xee
    adsmdll!startThread+0x171
    msvcr120!_callthreadstartex+0x17
    msvcr120!_threadstartex+0x102 Ý@ 354¨
    kernel32!BaseThreadInitThunk+0x22
    ntdllRtlUserThreadStart+0x34
    Initial Impact: High
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server 7.1.3.x on all platforms
    Additional Keywords:
    Spectrum Protect TSM container inline deduplication
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12744

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-11

  • Closed date

    2016-01-12

  • Last modified date

    2016-01-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT12744

Modified date: 12 January 2016