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IT12622: "REMOVE NODE" CAN FAIL WITH 'ANR9999D_1767403087 DELETENODEID NODE COUNT WENT NEGATIVE"

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APAR status

  • Closed as program error.

Error description

  • If a node belongs to a domain, that erroneously has a nodecount
    of 0,
    
    q node node_name:
    Node Name:                NODE1
    Platform:                      xxxxxxx
    Policy Domain Name:  POLDOM1
    
    q domain domain_name:
    Policy Domain Name:                POLDOM1
    Activated Policy Set:                 POLSET1
    Activated Default Mgmt Class:  MGMTCLASS1
    Number of Registered Nodes:    0    <==   0 nodes
    
    
    "remove node node_NODE1" will fail with:
    
    ANR9999D_1767403087 DeleteNodeId(pmnode.c:625)
    Thread<503667>: Node count went negative for domain POLDOM1.
    
    
    
    
    Tivoli Storage Manager Server Versions Affected:  6.3.x and
    7.1.x on all platforms
    
    Initial Impact: Low
    
    Additional Keywords:  spectrum protect TSM remove node delete
    fails
    

Local fix

  • Contact IBM support to obtain step to update "Number of
    Registered Nodes" to 1
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    An ANR9999D message will still be issued but the error will be
    tolerated now allowing the REMOVE NODE command to complete.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12622

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-06

  • Closed date

    2016-02-04

  • Last modified date

    2016-02-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IT12622

Modified date: 04 February 2016