Direct links to fixes
APAR status
Closed as program error.
Error description
Tivoli Storage Manager V7 server installation on a UNIX operating system can fail with a "The password for this instance is not recognized" error at the update instance step. For example, a console installation processing fails with following error: Instance credentials: -------------------------- ------------ Instance name: tsmq11 Do you want update this instance? Y. Yes N. No -----> [Y, N] Y User name: tsmq11 Password: Enter the password. Alternatively, to skip this instance, type "s" and then press Enter. -----> Verifying... The password for this instance is not recognized. Retry the password. Alternatively, to skip this instance, type "s" and then press Enter. -----> If the test with "ssh [email protected]" is performed it will succeed as well as the login attempt from a remote system. This can happen if the configuration directive PasswordAuthentication for SSH daemon in /etc/ssh/sshd_config is set to "no": # To disable tunneled clear text passwords, change to no here! PasswordAuthentication no Installation manager needs to verify password authentication value and issues a warning if it is set to "no". TSM Versions Affected: Tivoli Storage Manager server V7 on UNIX platforms. Initial Impact: Low Additional Keywords: TSM; server; installation; UNIX; password not recognized; DCF 1665957
Local fix
Change PasswordAuthentication to "yes" and restart SSH daemon
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be * * fixed in level 7.1.5. Note that this is subject to change at * * the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: Linux.
Temporary fix
Comments
APAR Information
APAR number
IT12619
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-12-11
Closed date
2016-01-13
Last modified date
2016-01-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023