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IT12556: UNEXPECTED RESULTS MAY BE DISPLAYED ON STATUS PROVIDERS AND IN SOME CASES CAUSE UNEXPECTED RESTART ON ERROR REPORT GENERATION

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APAR status

  • Closed as program error.

Error description

  • Status providers may output incorrect information when requested
    in management interfaces.  Error reports may also cause an
    unexpected restart when generated.
    

Local fix

Problem summary

  • Affected are customers having physical appliances.
    
    Due to an issue in the "test hardware" CLI command, the output
    might appear invalid and/or the appliance might experience an
    immediate restart. This command is also called during the Error
    Report gathering, so this action can trigger the problem, too.
    

Problem conclusion

  • Fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8 and
    7.2.0.3
    
    The affected diagnostic feature was introduced in the April 2015
    fixpack. Previous versions (if any) are not
    affected.
    
    For a list of the latest fix packs available, please see:
    http://www-01.ibm.com/support/docview.wss?uid=swg21237631
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12556

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    601

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-02

  • Closed date

    2016-01-25

  • Last modified date

    2016-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R600 PSN

       UP

  • R601 PSN

       UP

  • R700 PSN

       UP

  • R710 PSN

       UP

  • R720 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 6.0.1

Reference #: IT12556

Modified date: 01 February 2016