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IT12544: SERVER CAN CRASH IN "DELETECONTAINERS" FUNCTION WHEN DELETING A CONTAINER IN A STGPOOLDIR WHICH DOES NOT EXIST ANYMORE

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APAR status

  • Closed as program error.

Error description

  • Server can crash in "DeleteContainers" function if it is trying
    to delete a container in a storage pool directory that no longer
     exists.
    
    Activity log on server startup might report:
    
    ANR3418W Invalid storage pool directory
    specified:   /pool/pool1/dir  Error: No such file or directory.
    
    Getcoreinfo.txt on Linux platform will show:
    
    Core was generated by `dsmserv'.
    Program terminated with signal 11, Segmentation fault.
    #0  DeleteContainers (argP=<value optimized out>) at
    sdcntr.c:8926
     in sdcntr.c
    
    ================================================================
    ========
    =
    
    #0  DeleteContainers (argP=<value optimized out>) at
    sdcntr.c:8926
    #1  SdCntrDeleteThread (argP=<value optimized out>) at
    sdcntr.c:2025
    #2  0x0000000000fd2414 in StartThread (startInfoP=0x0) at
    pkthread.c:3687
    #3  0x0000003bc62079d1 in start_thread () from
    /lib64/libpthread.so.0
    #4  0x0000003bc5ee8b6d in clone () from /lib64/libc.so.6
    
    ================================================================
    ========
    
    
    
    Tivoli Storage Manager Server Versions Affected:  7.1.3.x on all
    platforms
    
    Initial Impact: High
    
    Additional Keywords:  spectrum protect TSM crash abend container
    stgpooldir deleted
    

Local fix

  • update all container storage pools to have reusedelay of 9999
    
    ie
    update stgpool container_pool_name reusedelay=9999
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of directory-container pools.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in level     *
    * 7.1.5.                                                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected Platforms: AIX, Linux, Solaris and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12544

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-02

  • Closed date

    2015-12-08

  • Last modified date

    2015-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IT12544

Modified date: 08 December 2015