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IT12182: SSAM EXPORT/IMPORT WITH REPLACEDEFS YES FAILS WITH ANR0121E WHEN MANAGED SERVER CONFIG USED.

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APAR status

  • Closed as program error.

Error description

  • Error Description:
    When performing an export/import server (with replacedefs=yes
    option) between System Storage Archive Manager servers, the
    operation will fails with the following errors if the servers
    are in a managed server configuration:
    
    On source server:
    ANR0722E EXPORT SERVER: Processing terminated abnormally -
    unexpected verb received from server.
    
    On target server:
    ANR0121E IMPORT (from Server DR_TEST) is not allowed when
    archive data retention is enabled.
    ANR0728E IMPORT (from Server DR _TEST): Processing terminated
    abnormally - internal error.
    
    Customer/L2 Diagnostics:
    It has been identified that the error is caused  when the
    servers (at least one of them) are in a managed server
    configuration, then the process of export/import is unable to
    handle all the definitions to be imported and the ?internal
    server error? is issued. The code messaging will be improved
    in order to get a proper message on which is the real cause.
    
    Tivoli Storage Manager Versions Affected: All supported Tivoli
    Storage Manager Servers V6 and V7 on all platforms
    
    Initial Impact: Low
    
    Additional Keywords:
    ANR0722E ANR0728E ANR0121E IMPORT EXPORT SSAM REPLACEDEFs
    Spectrum Protect
    

Local fix

  • Local Fix: Remove the server(s) from the central configuration
    for managed objects and repeat the operation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of export/import.    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM                   *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12182

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-11

  • Closed date

    2016-01-29

  • Last modified date

    2016-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT12182

Modified date: 29 January 2016