Direct links to fixes
APAR status
Closed as program error.
Error description
Server 7.1.1.000 and higher may crash at the end of "backup stgpool" process, regardless of whether the process succeeds or fails, if it is backing up data from a node that has the node attribute SPLITLARGEObjects set to "yes". There are no messages in activity log linked to the crash situation. On AIX platform, the dbx debugger will show a stack similar to: Segmentation fault in BfFreeCopyControl at 0x100985e50 ($t304141) 0x100985e50 (BfFreeCopyControl+0x230) 7d64302e lwzx r11,r4,r6 (dbx) where BfFreeCopyControl(0x114cad7a8) at 0x100985e50 BfEndBackupThread(??, ??) at 0x100989328 AfBackupPoolThread(??) at 0x100bc1bb4 StartThread(0x0) at 0x10000cadc Another way of identifying this crash on AIX platform is to review the CORE_DUMP errpt -a entry, which will show BfFreeCop entries: ADDITIONAL INFORMATION BfFreeCop 984 BfFreeCop A1C BfEndBack 38C AfBackupP 1D8 StartThre A0 _pthread_ F4 ?? and SYMPTOM CODE PCSS/SPI2 FLDS/dsmserv SIG/11 FLDS/BfFreeCop VALU/984 FLDS/BfEndBack Tivoli Storage Manager Server Versions Affected: 7.1.1 and higher on all platforms | MDVPARTL 7.1.1.0-TIV_5698MSV | (IT02571) Initial Impact: Medium Additional Keywords: TSM crash core abend backup stgpool
Local fix
Set node attribute SPLITLARGEObjects on the Tivoli Storage Manager server to "No" for nodes with data in affected primary pool being backed up.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager Server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is currently projected to be fixed in level * * 7.1.5. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT12052
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-04
Closed date
2016-01-12
Last modified date
2016-01-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023