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IT12033: THE "NOT REPORTING" FIELD FOR FRONT-END USAGE REPORT MAY DISPLAY NEGATIVE NUMBERS

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APAR status

  • Closed as program error.

Error description

  • The Front-End Usage report for License Estimation may
    erroneously report negative values for the "Not Reporting"
    field.
    The Operations Center 'Not Reporting' number is the difference
    between the number of nodes on the Server minus 'Number
    Reporting'.
    The root cause of this problem is an erroneous sorting for each
    node by the Server, causing a node to be counted more than one
    time.
    This can lead to  'Number Reporting' being an incorrectly large
    number ( larger than the number of nodes on the Server),
    causing the Operation Center displaying negative numbers for the
    'Not Reporting' values.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Spectrum Protect Server version 7.1.3
    
    
    
    Initial Impact:
    low
    
    
    
    Additional Keywords:
    TSM "Not Reporting" Spectrum Protect report Front-End usage OC
    Operations Center negative field numbers value display show
    

Local fix

  • The Front-End capacity value is not affected and so this is
    valid. Only ignore the "number reporting' value.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5.0.  Note that this is   *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12033

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-30

  • Closed date

    2015-11-30

  • Last modified date

    2015-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT12033

Modified date: 30 November 2015