IBM Support

IT11965: SERVER 7.1.3 INSTALLER DOES NOT CORRECTLY CHECK FOR FREE SPACE

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During prerequisites validation, installer verifies the
    available free space with an inaccurate package size value,
    resulting in unexpectedly failed installation if the free space
    is actually less than required.
    
    For example, on AIX after the prerequisite check installer may
    report warnings or errors after verifying specific requirements,
    such as insufficient memory, but no error on insufficient free
    space in /opt directory, which is the installation destination
    on UNIX operating systems for Tivoli Storage Manager server.
    
    =====> IBM Installation Manager> Update> Packages> Prerequisites
    
    Validation results:
    
    * [WARNING] IBM Tivoli Storage Manager server
    7.1.3.20150827_1836
    contains validation warning.
    
         1. WARNING: The system does not meet the minimum memory
    requirement
    of 12 GB.
    
    Enter the number of the error or warning message above to view
    more
    details.
    
    Options:
    
         R. Recheck status.
    
         B. Back,      N. Next,      C. Cancel
    
    
    Subsequently when installation is started, it fails with the
    following error:
    
    
    ERROR: Error during "install" phase:
    
    Details:
    ANRI1020E: The DB2 installation failed. To review errors and
    correct
    any issues, review
    /var/ibm/InstallationManager/logs/native/tsm_logs/db2_install.lo
    g.
    
    
    The error message in the log file will show the following error:
    
    
    Stopping DB2 Fault Monitor :.......Success
    
    Preparing the system :.......Success
    
    ERROR: DBI20081E  The installer detected that there is not
    enough free
    disk space in "/opt/tivoli/tsm/db2".
    Free space detected in "/opt/tivoli/tsm/db2" is: "1569584"
    (measured in
    kilobytes). Space needed is: "2043760" (measured in kilobytes).
    
    TSM Versions Affected:
    Tivoli Storage Manager server 7.1.3 on all platforms.
    
    Initial Impact:
    Low
    
    Special Activity:
    | MDVREGR 7.1.3.0-TIV_5698MSV |
    
    Additional Keywords:
    TSM; zztsm71; installer; /opt; free space; prerequisite;
    DBI20081E; ANRI1020E
    

Local fix

  • Review the db2_install.log and make sure that the destination
    file system has enough free space to accommodate installation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager server users installing 7.1.3 on AIX, *
    * Solaris, and Linux.                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * If experiencing out of space issues with DB2 during install, *
    * increase the amount of free space so DB2 may install         *
    * successfully. This problem is projected to be fixed in the   *
    * 7.1.4 level. Note that this is subject to change at the      *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, Solaris, Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11965

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-29

  • Closed date

    2015-11-02

  • Last modified date

    2015-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71S PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11965

Modified date: 02 November 2015