IBM Support

IT11928: RBM RADIUS FAILOVER NOT WORKING

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • RADIUS settings is configured with 2 RADIUS servers, where the
    first/primary server is down and the second/backup server is
    active.
    
    radius
      admin-state enabled
      id "abcdwxyz"
      timeout 4000
      retries 1
      aaaserver "5" "1.1.1.1" "1812" ""
      aaaserver "10" "2.2.2.2" "1812" ""
    exit
    
    
    However, user receives authentication failure when trying to
    login via WebGUI when the primary server (1.1.1.1) is down.
    
    When removing the primary (inactive) server from the list, the
    user is authenticated successfully with the backup server
    (2.2.2.2).
    

Local fix

Problem summary

  • Affected is Radius Role Base Management (RBM) authentication.
    
    Timeout handling was incorrect and prevented Radius server
    failover.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT11928

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-22

  • Closed date

    2016-01-20

  • Last modified date

    2016-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 0
    

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R720 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.1

Reference #: IT11928

Modified date: 01 February 2016