IT11928: RBM RADIUS FAILOVER NOT WORKING

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0

APAR status

• Closed as program error.

Error description

• RADIUS settings is configured with 2 RADIUS servers, where the
  first/primary server is down and the second/backup server is
  active.
  
  radius
    admin-state enabled
    id "abcdwxyz"
    timeout 4000
    retries 1
    aaaserver "5" "1.1.1.1" "1812" ""
    aaaserver "10" "2.2.2.2" "1812" ""
  exit
  
  
  However, user receives authentication failure when trying to
  login via WebGUI when the primary server (1.1.1.1) is down.
  
  When removing the primary (inactive) server from the list, the
  user is authenticated successfully with the backup server
  (2.2.2.2).
  

Local fix

Problem summary

• Affected is Radius Role Base Management (RBM) authentication.
  
  Timeout handling was incorrect and prevented Radius server
  failover.
  

Problem conclusion

• The fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8
  and
  7.2.0.3
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• 0
  

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R720 PSY

     UP