IT11841: USE OF STANDBY GROUP WITH SELF-BALANCING CAN RESULT IN UNEXPECTED BEHAVIOR INCLUDING HUNG TRANSACTIONS AND RESTART

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2

APAR status

• Closed as program error.

Error description

• Use of standby group with self-balancing might result in
  unexpected behavior including hung transactions and appliance
  restart
  

Local fix

Problem summary

• Affected are Datapower appliances configured in a standby group
  with self-balancing.
  
  Network disruption or administrative operations on such
  appliances may result in failed or hung transactions,
  transaction data corruption or appliance instability.
  

Problem conclusion

• The fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8
  and 7.2.0.2
  
  For a list of the latest fixpacks available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP

• R710 PSN

     UP

• R720 PSN

     UP