IT11837: MOVE DRM COMMAND FAILS WITH AN ANR8409E DURING THE CHECKOUT LIBVOLUME PROCESS.

7.1.4.000-TIV-TSMSRV-WIN
7.1.4.000-TIV-TSMSRV-SolarisSPARC
7.1.4.000-TIV-TSMSRV-Linuxx86_64
7.1.4.000-TIV-TSMSRV-Linuxs390x
7.1.4.000-TIV-TSMSRV-Linuxppc64
7.1.4.000-TIV-TSMSRV-HP-UX
7.1.4.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 4 (7.1.4.000) Downloads

APAR status

• Closed as program error.

Error description

• Spectrum Storage, formerly Tivoli Storage Manager, can
  encounter an ANR8409E message during the CHECKOUT
    LIBVOLUME process. The message will look as such:
  
      ANR8409E CHECKOUT LIBVOLUME: Library  is not defined.
  
    The library name is missing from the CHECKOUT LIBVOLUME
    command. This issue occurs when there are more than
    42 volumes to be processed from the same library.
    Spectrum Protect will split the volumes into batches to
    be processed and will put no more than 42 volumes in each
    batch. The first batch processes successfully, the second
    batch is when the ANR8409E message is encountered.
  
  Spectrum Storage and Tivoli Storage Manager Versions
  Affected:
    Spectrum Storage 7.1.3
  Customer/L2 Diagnostics (If Applicable)
    Collect a trace with the trace flags PVR MMS NA DRM ORM.
    The results of the trace show the following:
  
      [mmsdrm.c][446][MmsCheckoutLibVol]:Checking out 42
        volumes from library 3500LIB with force = 0,
        checkLabel = 0, removeCart = 1, bulkEject = 1,
        failIfEEfull = 0.
    Then the completion messages for that first batch:
      [PutConsoleMsg]:ANR6697I MOVE DRMEDIA: CHECKOUT LIBVOLUME
        for volume ABC1234 in library  completed successfully.~
      [PutConsoleMsg]:ANR6683I MOVE DRMEDIA: Volume ABC1234 was
        moved from MOUNTABLE state to VAULT.~
    At that point the first batch is completed and Spectrum
    Protect moves onto the second batch:
      [mmsdrm.c][446][MmsCheckoutLibVol]:Checking out 26 volumes
        from library  with force = 0, checkLabel = 0,
        removeCart = 1, bulkEject = 1, failIfEEfull = 0.
    As you can see in this second batch the library name, 3500LIB,
    is missing.
  Initial Impact: Low|Medium|High
    Medium
  Additional Keywords:
    ZZ713 TSM ADSM IT04271 DRM Disaster Recovery
  
    |MDVREGR 7.1.3.0|
  

Local fix

• Run the MOVE DRM command again.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.4. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP