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IT11831: "ANR9999D_3210963058 MONADDMAINTHISTORYITEM" ERROR 9978 LOGGING ADMIN MAINTENANCE INFORMATION

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APAR status

  • Closed as program error.

Error description

  • When executing an admin script using Operations Center, the
    activity log can report on completion of it:
    
    ANR1462I RUN: Command script ADMIN1 completed successfully.
    (SESSION: 1234)
    
    ANR9999D_3210963058 monAddMaintHistoryItem(monstats.c:4802)
    Thread<898164>:
    Error 9978 logging admin maintenance information. (SESSION:
    1234)
    ANR9999D Thread<898164> issued message 9999 from: (SESSION:
    1234)
    ANR9999D Thread<898164> 0x00000000f23c34  OutDiagToCons
    (SESSION: 1234)
    ANR9999D Thread<898164> 0x00000000f26a9c  outDiagfExt (SESSION:
    1234)
    ANR9999D Thread<898164> 0x000000009c14f4  monAddMaintHistoryItem
    (SESSION: 1234)
    ANR9999D Thread<898164> 0x0000000050ccf6 admCommand  (SESSION:
    1234)
    ANR9999D Thread<898164> 0x00000000c702d2 SmAdminCommandThread
    (SESSION: 1234)
    ANR9999D Thread<898164> 0x00000000fd0824 StartThread (SESSION:
    1234)
    ANR9999D Thread<898164> 0x00003f7ee07a51 *UNKNOWN* (SESSION:
    1234)
    ANR9999D Thread<898164> 0x00003f7e6e89ad *UNKNOWN* (SESSION:
    1234)
    
    The server monitor overwrote the maintenance grid ID for
    individual commands inside the script, so the
    entry for the script based on maintenance grid ID cannot be
    found, thus the error is caused.
    
    Tivoli Storage Manager Server Versions Affected:  7.1.3 on all
    platforms
    
    
    | MDVREGR 7.1.3.0-TIV_5698MSV |
    
    Initial Impact: Low
    
    Additional Keywords:  TSM Operations Center OC script
    maintenance grid Spectrum Protect SP
    

Local fix

  • Run the script within an admin schedule.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this subject *
    * to change at the discretion of IBM.                          *
    ****************************************************************
    

Problem conclusion

  • Affected platforms.
    AIX, HP-UX, Solaris, Linux and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11831

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-22

  • Closed date

    2015-11-18

  • Last modified date

    2015-11-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11831

Modified date: 18 November 2015