IBM Support

IT11702: NODE REPLICATION FAILS WITH ANR9999D_3272112867 ON FILES BACKED UP WITH CLIENT AND/OR SERVER SOFTWARE BEFORE VERSION 5.3

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Starting in 2004 version 2 of the BackInsNormEnhanced verb was
    introduced in Tivoli Storage Manager version 5.3,
    with a data structure different from previous versions.
    
    During node replication the target server fails to recognize
    the old metadata structure. As a result node replication
    keeps aborting on the same file.
    
    Customer/L2 diagnostics
    -----------------------
    Node replication target server
     - - - - - - - - - - - - - - -
    The replication session aborts with this error sequence in the
    actlog:
    
    ANR9999D_3272112867 SmParseBackInsNormE(smnode.c:29047)
        Thread<755421>: Invalid encryption key length in Backup
        operation for session 362034.
    ANR9999D Thread<755421> issued message 9999 from:~
    ANR9999D Thread<755421>  0x00000000ec9c13 OutDiagToCons ~
    ANR9999D Thread<755421>  0x00000000eccc01 outDiagfExt ~
    ANR9999D Thread<755421>  0x00000000c66e65 SmParseBackInsNormE ~
    ANR9999D Thread<755421> 0x00000000c6c008 SmDoBackInsNormEnhanced
    
    Node replication source server
     - - - - - - - - - - - - - - -
    As a result of the session abort by the node replication target
    server, the following error occurs in the actlog of the
    source server:
    
    ANR8216W The server experienced a TCP/IP error while sending
    data
             on socket 33.  Reason 32.
    
    Product versions affected: Tivoli Storage Manager server
                               version 6.3 and newer.
               Initial impact: Medium
          Additional keywords: TSM backup
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.4. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11702

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-12

  • Closed date

    2015-11-03

  • Last modified date

    2015-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11702

Modified date: 03 November 2015