IT11678: USING SNMP FOR OID 1.3.6.1.2.1.4.20 CAN LEAD TO UNEXPECTED BEHAVIOR INCLUDING FAILED/HUNG TRANSACTIONS AND APPLIANCERESTART

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2

APAR status

• Closed as program error.

Error description

• Using SNMP can lead to unexpected behavior including failing
  transactions, hung transactions or appliance restart.
  

Local fix

Problem summary

• Affected are datapower configurations with SNMP protocol
  enabled, queried for SNMP OID 1.3.6.1.2.1.4.20 (ipAddrTable from
  RFC1213-MIB).
  
  The above SNMP queries may cause transactions to fail or hang,
  corrupt transaction data or cause appliance instability
  including restarts.
  
  Note that this OID is commonly queried to obtain the list of
  device IP addresses by many network management and monitoring
  solutions using SNMP protocol.
  

Problem conclusion

• The fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8
  and 7.2.0.2
  
  
  For a list of the latest fixpacks available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP

• R710 PSN

     UP

• R720 PSN

     UP