Direct links to fixes
APAR status
Closed as program error.
Error description
After issuing the cancel process for a Tivoli Storage Manager Server database backup the following behavior is observed: 1. Query process will show "Cancel pending", and eventually the cancel will complete. 2. After the cancel process has completed the cancellation of the database backup, the QUERY SESSION will still show associated shared memory sessions. 3. The CANCEL SESSION command will report the following error: tsm: SERVER1>cancel session 41 ANR0491I No matching session(s) found to cancel. ANS8001I Return code 11. 4. QUERY SESSION will show the orphaned sessions indefinitely until the Tivoli Storage Manager is restarted. . Initial Impact: LOW . Tivoli Storage Manager Versions Affected: All supported versions. . Additional Keywords: cancel backup session database DB orphaned .
Local fix
The orphaned sessions are an annoyance that do not have a negative impact on the performance of the server. Restarting the server will cleanup the orphaned sessions.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.5. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT11637
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-08
Closed date
2016-01-12
Last modified date
2016-01-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023