IBM Support

IT11637: DATABASE BACKUP CANCEL PROCESS LEAVES ASSOCIATED SESSIONS IN AN ORPHANED STATE WHEN BACKUP COMMMETHOD IS SHARED MEMORY.

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APAR status

  • Closed as program error.

Error description

  • After issuing the cancel process for a Tivoli Storage Manager
    Server database backup the following behavior is observed:
    1. Query process will show "Cancel pending", and eventually
       the cancel will complete.
    2. After the cancel process has completed the cancellation of
       the database backup, the QUERY SESSION will still show
       associated shared memory sessions.
    3. The CANCEL SESSION command will report the following error:
          tsm: SERVER1>cancel session 41
          ANR0491I No matching session(s) found to cancel.
          ANS8001I Return code 11.
    4. QUERY SESSION will show the orphaned sessions indefinitely
       until the Tivoli Storage Manager is restarted.
    .
    Initial Impact: LOW
    .
    Tivoli Storage Manager Versions Affected:
    All supported versions.
    .
    Additional Keywords:
    cancel backup session database DB orphaned
    .
    

Local fix

  • The orphaned sessions are an annoyance that do not have a
    negative impact on the performance of the server. Restarting the
    server will cleanup the orphaned sessions.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11637

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-08

  • Closed date

    2016-01-12

  • Last modified date

    2016-01-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11637

Modified date: 12 January 2016