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IT11573: WINDOWS SERVER INSTANCE CONFIGURATION FAILS WITH RETURN CODE 209 WHEN ROOT OF FILE SYSTEM MOUNT POINT IS USED FOR DB/LOG

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APAR status

  • Closed as program error.

Error description

  • On Windows, when using the root of a file system for the
    database and log directories (NTFS or FAT), an error occurs
    during the server configuration using dsmicfgx:
    
    Invalid Directory
    At least one of the specified directories could not be accessed
    correctly.
    If the directory x\y is the root of a FAT or FAT32 volume,
    create and/or specify a subdirectory of the root directory to
    continue.
    
    This message is misleading as the problem also occurs with NTFS
    file system types.
    Customer/L2 Diagnostics:
    The dsmicfgx.trc will contain the following:
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): enter,
    Validating dir: C:\tsminst1\TSMdbspace00
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): enter,
    MinSize: 0G, must be empty: true
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Dir
    exists, checking writability
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Dir
    C:\tsminst1\TSMdbspace00\~CSRI0 was created and deleted
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory():
    Checking if dir is empty
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory():
    Exception received
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): FFDC
    java.io.FileNotFoundException: CTGRI0003E
    C:\tsminst1\TSMdbspace00 could not be found.
     at
    com.ibm.tivoli.remoteaccess.WindowsProtocol.listFiles(WindowsPro
    tocol.java:3113)
     at
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(ServerDB.
    java:4689)
     at
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(ServerDB.
    java:4594)
     at
    com.tivoli.dsm.ServerConfig.ServerDB.setDbDirs(ServerDB.java:319
    9)
     at
    com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(DbDirPanel.j
    ava:266)
     at com.zerog.ia.installer.AAMgr.clickNextButton(Unknown Source)
     at com.zerog.ia.installer.AAMgr.actionPerformed(Unknown Source)
     at
    javax.swing.AbstractButton.fireActionPerformed(AbstractButton.ja
    va:2029)
     at
    javax.swing.AbstractButton$Handler.actionPerformed(AbstractButto
    n.java:2352)
     at
    javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButton
    Model.java:413)
     at
    javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.jav
    a:270)
     at
    javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicBu
    ttonListener.java:263)
     at java.awt.Component.processMouseEvent(Component.java:6531)
     at
    javax.swing.JComponent.processMouseEvent(JComponent.java:3331)
     at java.awt.Component.processEvent(Component.java:6296)
     at java.awt.Container.processEvent(Container.java:2240)
     at java.awt.Component.dispatchEventImpl(Component.java:4887)
     at java.awt.Container.dispatchEventImpl(Container.java:2298)
     at java.awt.Component.dispatchEvent(Component.java:4713)
     at
    java.awt.LightweightDispatcher.retargetMouseEvent(Container.java
    :4843)
     at
    java.awt.LightweightDispatcher.processMouseEvent(Container.java:
    4503)
     at
    java.awt.LightweightDispatcher.dispatchEvent(Container.java:4433
    )
     at java.awt.Container.dispatchEventImpl(Container.java:2284)
     at java.awt.Window.dispatchEventImpl(Window.java:2730)
     at java.awt.Component.dispatchEvent(Component.java:4713)
     at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:746)
     at java.awt.EventQueue.access$200(EventQueue.java:114)
     at java.awt.EventQueue$3.run(EventQueue.java:705)
     at java.awt.EventQueue$3.run(EventQueue.java:703)
     at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:300)
     at
    java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect
    ionDomain.java:87)
     at
    java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect
    ionDomain.java:98)
     at java.awt.EventQueue$4.run(EventQueue.java:719)
     at java.awt.EventQueue$4.run(EventQueue.java:717)
     at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:300)
     at
    java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect
    ionDomain.java:87)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:716)
     at
    java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatc
    hThread.java:253)
     at
    java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchTh
    read.java:172)
     at
    java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatc
    hThread.java:161)
     at
    java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java
    :157)
     at
    java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java
    :149)
     at
    java.awt.EventDispatchThread.run(EventDispatchThread.java:102)
    Caused by: com.starla.smb.SMBException: No such file
     at
    com.starla.smb.client.SMBPacket.checkForError(SMBPacket.java:196
    )
     at
    com.starla.smb.client.TransPacket.doTransaction(TransPacket.java
    :429)
     at
    com.starla.smb.client.TransSearchContext.StartSearch(TransSearch
    Context.java:373)
     at
    com.starla.smb.client.CIFSDiskSession.StartSearch(CIFSDiskSessio
    n.java:957)
     at
    com.starla.smb.client.DiskSession.StartSearch(DiskSession.java:4
    53)
     at
    com.ibm.tivoli.remoteaccess.WindowsProtocol.listFiles(WindowsPro
    tocol.java:3064)
     ... 42 more
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): exit,
    rc 209
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ServerConfig.ServerDB.setDbDirs(): exit, rc 209
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): rc from
    setDbDirs was 209
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): failed
    dir: C:\tsminst1\TSMdbspace00
    Thu Sep 24 13:42:11 EDT 2015
    com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): exit209
    Initial Impact: Low
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server 7.1 on Windows
    Additional Keywords:
    TSM config wizard mount point
    | MDVPARTL 7.1.3.0-TIV_5698ISMSV | 97357
    

Local fix

  • Create one or more subdirectories in the root of the file
    system and specify those as the database and/or log directories.
    For example, if the root of the file system is
    C:\tsminst1\TSMdbspace00, create a subdirectory
    C:\tsminst1\TSMdbspace00\DB for the database or log
    directory.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server configuration wizard users *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.5. Note that this is      *
    * subject to change at the discretion of IBM                   *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11573

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-05

  • Closed date

    2015-11-11

  • Last modified date

    2015-11-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11573

Modified date: 11 November 2015