IT11191: DURING A WEB TOKEN SERVICE TRANSITION TO UP STATE THE DATAPOWER APPLIANCE MIGHT UNEXPECTEDLY RESTART

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2

APAR status

• Closed as program error.

Error description

• During a Web Token Service transition to up state the DataPower
  appliance might unexpectedly restart.
  

Local fix

Problem summary

• Affected is the use of Web Token Service.
  
  During a Web Token Service transition to up state the DataPower
  appliance might unexpectedly restart due to a rare race
  condition.
  

Problem conclusion

• With the fix the device will now log an error. The service
  would have to be manually restarted to come up.
  
  Fix is available in 6.0.0.17, 6.0.1.13, 7.0.0.10, 7.1.0.7 and
  7.2.0.2
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSY

     UP

• R601 PSY

     UP

• R700 PSY

     UP

• R710 PSY

     UP

• R720 PSY

     UP