IBM Support

IT11037: TIVOLI STORAGE MANAGER OPERATION CENTER SHOWS CLIENT NODE AS "AT RISK" EVEN THOUGH THE BACKUP IS SUCCESSFUL

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APAR status

  • Closed as program error.

Error description

  • The Operation Center TSM Client interface shows client node as
    "At Risk" even the client node is backed up successfully using:
         Tivoli Storage Manager by running backup node command.
    
    Diagnostic Info:
    
    Checking the affected client node to verify the Activity type by
    command;
    
    select *- from summary where entity='<Node_Name>'
    
    The activity of node is NAS Backup
    
    ACTIVITY: NAS Backup
    NUMBER: 2
    ENTITY: <Node_Name>
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Spectrum Protect server Operation Center users           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11037

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-04

  • Closed date

    2015-09-22

  • Last modified date

    2015-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT11037

Modified date: 08 December 2015