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IT10473: A MESSAGE IS NEEDED TO SHOW A FAILURE TO OPEN THE PSEUDO DEVICE FILE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A message should be written to the activity log when the Tivoli
    Storage Manager server fails to open the pseudo device file
    '/dev/TSMtape' due to insufficient permissions.
    
    
    
    Tivoli Storage Manager Versions Affected:    6.3 and 7.1 on
    Linux
    
    
    
    Diagnosing the problem: A server trace with the PVR and MMS
    trace classes will show this error message-
    
    
     [OpenPseudoDev]:error opening /dev/TSMtape, rc 0 errno 13
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of IBM lin_tape driver      *
    * configured by the persistent reserve.                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * levels 6.3.6 and 7.1.3. Note that this is subject to change  *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT10473

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-03

  • Closed date

    2015-08-06

  • Last modified date

    2015-08-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63L PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT10473

Modified date: 06 August 2015