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IT09934: LABEL LIBVOL GETS ANR9999D_2454833596 MESSAGE BUT COMPLETES SUCCESSFULLY.

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APAR status

  • Closed as program error.

Error description

  • Label Libvol gets ANR9999D_2454833596 message but completes
    successfully.
    
    Problem Description:
    Label Libvol gets an ANR9999D_2454833596 when attempting to read
    the label blocks on a drive that is not supported for Logical
    Block Protection.
    
    Customer/L2 Diagnostics (if applicable)
    Per the sense data a key of 20 is unknown
    asc/ascq of 00/00 is no further sense data
    An errno of 12 from the AIX OS is "not enough space"
    Format of 80 is  PVR_FORMAT_ULTRIUM4C  0x00000080   (LTO4)
    LTO4 are not a supported device with Logical Block Protection
    There is nothing in the AIX errpt at the time of the error
    
    Tracing pvrnoio mms shows the drive format is 80 (LTO4):
    10:38:28.451 [292637][psntpop.c][823][NtpOpSetMode]:Setting mode
    for drive F7D2 (/dev/rmt23): blocksize = 0.
    10:38:28.454 [292637][psntpop.c][884][NtpOpSetMode]:Compression
    setting for drive F7D2 (/dev/rmt23) (format = 00000080) is on.
    10:38:28.462 [292637][psntpop.c][963][NtpOpSetMode]:Default
    density should be appropriate for drive F7D2 (/dev/rmt23):
    format = 80.
    10:38:28.462 [292637][psntpop.c][3309][NtpOpQueryLBP]:Logical
    Block Protection is not supported on devType 20 with format
    0x000000f0
    10:38:28.462 [292637][pvrntp.c][7642][ReadLabelBlocks]:Reading
    label blocks from NTP drive F7D2 (/dev/rmt23)
    10:38:28.556 [292637][pspvr.c][3768][PvrPsDevRead]:failure:
    handle = 8, read amt = -1, numBytes requested = 80, errno = 12
    10:38:28.556 [292637][psntpop.c][3686][DetermineResult]:Error
    performing READ operation on drive F7D2 (/dev/rmt23); errno = 12
    10:38:28.557 [292637][psntpop.c][3754][DetermineResult]:Drive
    F7D2 (/dev/rmt23):
    sense=F0.00.20.FF.FF.FC.50.58.00.00.00.00.00.00.30.00.14.12.00.0
    0.00.01.44.44.34.35.39.34.4C.00.00.00.00.00.00.00.00.00.00.00.80
    .08.60.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.
    00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0
    0.00.00.30.44.36.33.36.34.31.34.38.30.
    10:38:28.557
    [292637][output.c][7612][PutConsoleMsg]:ANR9999D_2454833596
    ErrorHandler(pvrntp.c:8467) Thread<292637>: Unexpected RC=13,
    VOL=UNKNOWN, DRIVE=F7D2 (/dev/rmt23)~
    10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637> issued message 9999 from:~
    10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x000000010001ca7c StdPutText ~
    10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x000000010001d514 OutDiagToCons ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001000090bc outDiagfExt ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x0000000100a3be04 ErrorHandler ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x0000000100a35e4c NtpReadLabel ~  <--- error is
    on the read
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001003e5b48 PvrReadLabel@AF154_70 ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001003d9128 PvrReadLabel ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x0000000100a0fc30 ReadWriteLabel ~
    10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x0000000100a1012c SingleEEVolumeLabel ~
    10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001009f8710 EELabelVolume ~
    10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001009f68ac ScsiLabelVolume ~
    10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001005915c0 MmsLtsLabelVolume@AF76_53 ~
    10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x00000001003b5410 LabelThread ~
    10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D
    Thread<292637>  0x000000010000c264 StartThread ~
    10:38:28.559
    [292637][psntpop.c][2693][NtpOpObtainMediaType]:Getting Tape
    MediaType of cartridge loaded in drive F7D2 (/dev/rmt23).
    10:38:28.563
    [292637][psntpop.c][2703][NtpOpObtainMediaType]:STIOCQRYP gets
    mediaType 48.
    10:38:28.563
    [292637][pvrntp.c][6345][NtpObtainMediaType]:Obtained a media
    type of 72 and WORM info of 101.
    10:38:28.563 [292637][pvrntp.c][5511][NtpWriteLabel]:Writing
    Label to NTP drive F7D2 (/dev/rmt23)
    10:38:28.563
    [292637][pvr.c][12055][PvrLowestDensityFormat]:Lowest density
    format = 00000010.
    10:38:28.568 [292637][psntpop.c][823][NtpOpSetMode]:Setting mode
    for drive F7D2 (/dev/rmt23): blocksize = 0.
    10:38:28.573 [292637][psntpop.c][884][NtpOpSetMode]:Compression
    setting for drive F7D2 (/dev/rmt23) (format = 00000010) is off.
    10:38:28.581 [292637][psntpop.c][963][NtpOpSetMode]:Default
    density should be appropriate for drive F7D2 (/dev/rmt23):
    format = 10.
    10:38:28.581
    [292637][pvrntp.c][7149][WriteLabelBlocks]:WriteLabelBlocks(NTP)
    Drive F7D2 (/dev/rmt23) can write format 00000010 for devtype =
    20, encrypt = 0.
    10:38:28.582 [292637][pvrntp.c][9380][SetLabelEncryptKey]:Label
    Encryption Setup for NTP drive F7D2 (/dev/rmt23) with encrypt =
    0
    10:38:28.586
    [292637][psntpop.c][2841][NtpOpGetEncryptStatus]:NtpOpGetEncrypt
    Status returns method=1, state=0, capable=1, and rc=0.
    10:38:28.586
    [292637][pvrntp.c][9424][SetLabelEncryptKey]:GetEncryptStatus
    for drive F7D2 (/dev/rmt23) returned capable = 1, active = 0,
    method = 1.
    10:38:28.586
    [292637][pvrntp.c][7167][WriteLabelBlocks]:SetLabelEncryptKey
    finished with rc = 0.
    10:38:28.586 [292637][psntpop.c][3309][NtpOpQueryLBP]:Logical
    Block Protection is not supported on devType 20 with format
    0x000000f0
    10:38:28.649 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8,
    wrote amt = 80, numBytes requested = 80
    10:38:28.650 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8,
    wrote amt = 80, numBytes requested = 80
    10:38:28.651 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8,
    wrote amt = 80, numBytes requested = 80
    10:38:31.309 [292637][output.c][7612][PutConsoleMsg]:ANR8810I
    Volume DD4594 has been labeled in library ACSBLW3584.~   <----
    Label Libvol completes successfully
    
    
    *NOTE*
    Looks similar to IC90402 & IC99380but different issue.
    
    Platforms affected:
    Unix Linux Windows 6.3 7.1
    
    Initial Impact: Low
    
    Additional Keywords: LBP tape drive linear
    

Local fix

  • The error message can be ignored.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of tape devices.            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * level 7.1.4. Note that this is subject to change at the      *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP, Linux, Solaris and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09934

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-08

  • Closed date

    2015-08-07

  • Last modified date

    2015-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT09934

Modified date: 07 August 2015