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IT09784: MULTIPLE AND CONTINOUS ANR9999D_1494222023 AND ANR9999D_1051387779 MESSAGES IN ACTIVITY LOG.

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APAR status

  • Closed as program error.

Error description

  • Customer running Tivoli Storage manager server v6.3 and Storage
    agent version v5.x is receiving the below errors in activity
    log, multiple times continously even after the ACCEPT DATE was
    executed.
    
    03/08/15   22:58:50      ANR9999D_1494222023
    admCheckServerDate(admstart.c:3641)
                              Thread<272379>: RC 4208 managing
    attribute
                              LAST_NOTED_DATE (triedInsert True).
    (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379> issued message
    9999 from:
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010001ca7c StdPutText
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010001d514 OutDiagToCons
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x00000001000090bc outDiagfExt
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x00000001001e1378
                              admCheckServerDate  (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010053104c
                              smExecuteSession  (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010017827c
                              psSessionThread  (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010000c264 StartThread
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D_1051387779
    smExecuteSession(smexec.c:3288)
                              Thread<272379>: An error occurred
    while checking the
                              system date. (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379> issued message
    9999 from:
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010001ca7c StdPutText
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010001d514 OutDiagToCons
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x00000001000090bc outDiagfExt
                              (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x0000000100531094
                              smExecuteSession  (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010017827c
                              psSessionThread  (SESSION: 123456)
    03/08/15   22:58:50      ANR9999D Thread<272379>
    0x000000010000c264 StartThread
                              (SESSION: 123456)
    

Local fix

  • Upgrade the Storage Agent to be on the same version level as the
     Tivoli Storage Manager server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of Lanfree prior to  *
    * version 6.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected to be fixed in levels    *
    * 6.3.6 and 7.1.3.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09784

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-30

  • Closed date

    2015-07-07

  • Last modified date

    2015-07-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT09784

Modified date: 07 July 2015