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IT09304: APPLIANCES WITH 40 CPUS AND MORE MAY UNEXPECTEDLY RESTART

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • On virtual appliances running on a host with hotplug CPUs
    enabled, or on any appliance with 40 CPUs or more,
    you may experience unexpected restarts.
    

Local fix

  • On virtual platform, ensure that less than 40 CPUs are
    configured and that hotplug CPUs are disabled on the host.
    

Problem summary

  • Affected are all customers using any appliance with
    40 CPUs (CPU threads) or more or a virtual appliance with the
    Hotplug CPU feature enabled.
    
    In such configurations the appliance might randomly restart.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT09304

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-05

  • Closed date

    2015-08-20

  • Last modified date

    2015-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R600 PSN

       UP

  • R601 PSN

       UP

  • R700 PSN

       UP

  • R710 PSN

       UP

  • R720 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 7.1

Reference #: IT09304

Modified date: 04 November 2015