APAR status
Closed as program error.
Error description
Problem Description: After upgrading the Tivoli Storage Manager server to V7.1, the server fails to start and logs an SQL1031N error. This error can occur when the Tivoli Storage Manager server is configured for TCP/IP loopback communication such as when configured using the following instructions. http://www-1.ibm.com/support/docview.wss?uid=swg21428557 Customer/L2 Diagnostics: The following errors are logged: ANR0172I rdbdb.c(2423): Error encountered performing action ActivateDatabase. ANR0162W Supplemental database diagnostic information: -1031:SQLSTATE 58031: The connection was unsuccessful, because of a system error. :-1031 (SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031). Tivoli Storage Manager Versions Affected: V7.1 Initial Impact: High Additional Keywords: Upgrade loopback TCP/IP catalog database TSMDB1_L
Local fix
Follow the instructions in the following document: http://www-01.ibm.com/support/docview.wss?uid=swg21669292
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT09034
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-05-21
Closed date
2015-05-26
Last modified date
2015-05-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
26 May 2015