IBM Support

IT09034: UPGRADE TO V7.1 WHEN DATABASE IS CONFIGURED FOR TCP/IP LOOP BACK DOES NOT RECATALOG DATABASE AFTER UPGRADE

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    After upgrading the Tivoli Storage Manager server to V7.1, the
    server fails to start and logs an SQL1031N error.
    
    This error can occur when the Tivoli Storage Manager server is
    configured for TCP/IP loopback communication such as when
    configured using the following instructions.
    http://www-1.ibm.com/support/docview.wss?uid=swg21428557
    
    Customer/L2 Diagnostics:
    
    The following errors are logged:
    
    ANR0172I rdbdb.c(2423): Error encountered performing action
    ActivateDatabase.
    ANR0162W Supplemental database diagnostic information:
    -1031:SQLSTATE 58031: The connection was unsuccessful, because
    of a system error.
    :-1031 (SQL1031N  The database directory cannot be found on the
    indicated file system.  SQLSTATE=58031).
    
    
    Tivoli Storage Manager Versions Affected:
    V7.1
    
    Initial Impact:
    High
    
    Additional Keywords:
    Upgrade loopback TCP/IP catalog database TSMDB1_L
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09034

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-21

  • Closed date

    2015-05-26

  • Last modified date

    2015-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT09034

Modified date: 26 May 2015