IBM Support

IT08661: ANR8779E MESSAGE PROVIDES AN INCORRECT CODE VALUE

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APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager error message ANR8779E reports an
    incorrect error code value when the tape driver fails to use the
     persistent reserve to reserve a tape drive.
    This affects both IBM tape driver and Tivoli Storage Manager
    device driver.
    
    
    For example in the following error message:
    ANR8779E Unable to open drive \\.\Tape01, error number=66824.
    
    The error number reported is not an error code from the failure
    of the operation but the value of the open file handle.
    
    
    
    Customer/L2 Diagnostics:
    
    Tivoli Storage Manager Versions Affected:  All Tivoli Storage
    Manager server v6.3.4, v7.1 and later on all platforms
    
    Initial Impact: Low
    
    Additional Keywords: ANR8779E drive error number
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of tape devices.            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * levels 6.3.6 and 7.1.3. Note that this is subject to change  *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:   AIX, HP, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08661

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-05-06

  • Closed date

    2015-08-20

  • Last modified date

    2015-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 7.1.3

Reference #: IT08661

Modified date: 20 August 2015