IBM Support

IT08379: THE "AVAILABILITY" WORKSPACE MAY SHOW "NO INSTANCES RETURNED" MESSAGE

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APAR status

  • Closed as program error.

Error description

  • The IBM Tivoli Monitoring for Tivoli Storage Manager
    "Availability" workspace may show "NO INSTANCES RETURNED"
    message when the historical data collection does not
    contain any new rows of data for the attribute group.
    
    
    
    Tivoli Storage Manager Versions Affected:
    All supported versions of IBM Tivoli Monitoring for Tivoli
    Storage Manager
    
    
    
    Initial Impact:
    low
    
    
    
    Additional Keywords:
    TSM "NO INSTANCES RETURNED" historical data collection attribute
    group availability workspace ITM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Monitoring for Tivoli Storage Manager server      *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08379

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-17

  • Closed date

    2015-04-27

  • Last modified date

    2015-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62L PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63L PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IT08379

Modified date: 27 April 2015