IBM Support

IT08379: THE "AVAILABILITY" WORKSPACE MAY SHOW "NO INSTANCES RETURNED" MESSAGE

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APAR status

  • Closed as program error.

Error description

  • The IBM Tivoli Monitoring for Tivoli Storage Manager
"Availability" workspace may show "NO INSTANCES RETURNED"
message when the historical data collection does not
contain any new rows of data for the attribute group.



Tivoli Storage Manager Versions Affected:
All supported versions of IBM Tivoli Monitoring for Tivoli
Storage Manager



Initial Impact:
low



Additional Keywords:
TSM "NO INSTANCES RETURNED" historical data collection attribute
group availability workspace ITM

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Tivoli Monitoring for Tivoli Storage Manager server      *
* users.                                                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in level 7.1.3. Note that this is      *
* subject to change at the discretion of IBM.                  *
****************************************************************

    



Problem conclusion


    

  • This problem was fixed.
Affected platforms:  AIX, Linux, and Windows.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT08379
    • 

  • Reported component name
    TSM SERVER
    • 

  • Reported component ID
    5698ISMSV
    • 

  • Reported release
    63W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-04-17
    • 

  • Closed date
    2015-04-27
    • 

  • Last modified date
    2015-04-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM SERVER
    • 

  • Fixed component ID
    5698ISMSV
    • 



Applicable component levels


    

  • R62A  PSY
       UP
    • 

  • R62L  PSY
       UP
    • 

  • R62W  PSY
       UP
    • 

  • R63A  PSY
       UP
    • 

  • R63L  PSY
       UP
    • 

  • R63W  PSY
       UP
    • 

  • R71A  PSY
       UP
    • 

  • R71L  PSY
       UP
    • 

  • R71W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 April 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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