IT08174: STOPPING THE TIVOLI STORAGE MANAGER SERVER INSTANCE IN A MICROSOFT CLUSTER SCENARIO MAY RETURN SQL6048N ERROR

APAR status

• Closed as program error.

Error description

• Problem Description:
  The following error message may be logged in the DB2
  "db2diag.log" log file when the Tivoli Storage Manager Server
  instance is stopped in a Microsoft Cluster Server (MSCS)
  scenario:
  
  2015-03-14-15.09.38.626000+060 I5737423F339         LEVEL: Error
  PID     : 6176                 TID : 5644           PROC :
  db2syscs.exe
  INSTANCE: SERVER1              NODE : 000
  HOSTNAME: tsmserver1
  EDUID   : 5644
  FUNCTION: DB2 UDB, base sys utilities, sqleGetStartStopOptions,
  probe:15
  MESSAGE : Receive failure on startstopOptions
  
  2015-03-14-15.09.38.626000+060 I5737764F431         LEVEL:
  Severe
  PID     : 6176                 TID : 5644           PROC :
  db2syscs.exe
  INSTANCE: SERVER1              NODE : 000
  HOSTNAME: tsmserver1
  EDUID   : 5644
  FUNCTION: DB2 UDB, base sys utilities, DB2StopMain, probe:1552
  MESSAGE : ZRC=0xFFFFE860=-6048
            SQL6048N  A communication error occurred during START
            or STOP  DATABASE MANAGER processing.
  
  
  Despite the SQL6048N message, the Tivoli Storage Manager Server
  instance is stopped correctly.
  The problem has also been addressed by the DB2 APAR #IT05739.
  
  
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server v.7.1 and later
  
  
  
  Initial Impact:
  Low
  
  
  
  Additional Keywords:
  TSM stop server instance microsoft cluster MSCS SQL6048N
  startstopOptions IT05739 DB2 db2diag.log
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.3. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP