IBM Support

IT08174: STOPPING THE TIVOLI STORAGE MANAGER SERVER INSTANCE IN A MICROSOFT CLUSTER SCENARIO MAY RETURN SQL6048N ERROR

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    The following error message may be logged in the DB2
    "db2diag.log" log file when the Tivoli Storage Manager Server
    instance is stopped in a Microsoft Cluster Server (MSCS)
    scenario:
    
    2015-03-14-15.09.38.626000+060 I5737423F339         LEVEL: Error
    PID     : 6176                 TID : 5644           PROC :
    db2syscs.exe
    INSTANCE: SERVER1              NODE : 000
    HOSTNAME: tsmserver1
    EDUID   : 5644
    FUNCTION: DB2 UDB, base sys utilities, sqleGetStartStopOptions,
    probe:15
    MESSAGE : Receive failure on startstopOptions
    
    2015-03-14-15.09.38.626000+060 I5737764F431         LEVEL:
    Severe
    PID     : 6176                 TID : 5644           PROC :
    db2syscs.exe
    INSTANCE: SERVER1              NODE : 000
    HOSTNAME: tsmserver1
    EDUID   : 5644
    FUNCTION: DB2 UDB, base sys utilities, DB2StopMain, probe:1552
    MESSAGE : ZRC=0xFFFFE860=-6048
              SQL6048N  A communication error occurred during START
              or STOP  DATABASE MANAGER processing.
    
    
    Despite the SQL6048N message, the Tivoli Storage Manager Server
    instance is stopped correctly.
    The problem has also been addressed by the DB2 APAR #IT05739.
    
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server v.7.1 and later
    
    
    
    Initial Impact:
    Low
    
    
    
    Additional Keywords:
    TSM stop server instance microsoft cluster MSCS SQL6048N
    startstopOptions IT05739 DB2 db2diag.log
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08174

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-08

  • Closed date

    2015-04-28

  • Last modified date

    2015-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT08174

Modified date: 28 April 2015