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IT07962: TIVOLI STORAGE MANAGER SERVER MESSAGE ANR1229W SHOWS ONLY POSSIBILITY, NOT ERROR.

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APAR status

  • Closed as documentation error.

Error description

  • Here is the ANR1229W message.
    
    ANR1229W Volume volume_name cannot be backed up to a copy
    storage pool or copied to an active-data storage pool.- the
    volume is offline, in use by another process, not currently
    mountable, or access mode is "unavailable" or "destroyed".~
    
    This message should specify the error. But the message just
    lists the possible cases.
    
    
    Tivoli Storage Manager Versions affected:
    all supported version
    
    Initial Impact:
    Low
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of the backup stgpools.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * levels 6.3.6 and 7.1.3. Note that this is subject to change  *
    * at the discretion of IBM.                                    *
    *                                                              *
    * ANR1229W  Volume xxx is inaccessible therefore it cannot be  *
    * backed up to a copy storage pool or copied to an active-data *
    * storage pool.                                                *
    *                                                              *
    * Explanation                                                  *
    * During storage pool backup or the copying of active data,    *
    * the contents of a volume cannot be backed up or copied if    *
    * one of the following conditions exists:                      *
    * The volume is offline.                                       *
    * The volume is in use by another process.                     *
    * The volume cannot be mounted.                                *
    * The access mode of the volume does not allow the operation.  *
    *                                                              *
    * SystemAction                                                 *
    * The server continues backup processing, but skips the        *
    * indicated volume.                                            *
    *                                                              *
    * UserResponse                                                 *
    * Take one of the following actions:                           *
    * If the volume is offline, issue the VARY ONLINE command for  *
    * the indicated volume.                                        *
    * If the access mode of the volume is unavailable, issue the   *
    * UPDATE VOLUME command to change the access mode to readwrite *
    * or readonly. If the access mode of the volume is destroyed,  *
    * verify with an administrator whether the access mode should  *
    * be updated. If it should, issue the UPDATE VOLUME command to *
    * change the access mode to readwrite or readonly.             *
    * If the volume is in use by another process, wait for that    *
    * process to complete, and then retry the BACKUP STGPOOL       *
    * command or the COPY ACTIVEDATA command.                      *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:   AIX, HP-UX, Linux, Solaris, Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07962

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-03-30

  • Closed date

    2015-04-09

  • Last modified date

    2015-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT07962

Modified date: 09 April 2015