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IT07658: RESTORE DB MIGHT FAIL WITH ANR4593E OR SELECT THE WRONG BACKUP SEQUENCE WHEN VOLUME HISTORY FILE GETS MANIPULATED

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A database restore may fail with
    ANR4593E Restore database unable to find eligible candidate to
    use for processing.
    ANR4602E No volumes found for TODATE 03/02/2015 23:59:59.
    or restore from the wrong backup sequence if the volume history
    file gets manipulated.
    
    E.g. if you save the file from a Windows editor, CTRL-M ("^M",
    carriage return) characters can be appended to each line which
    results in the ANR4593E message.
    
    Another symptom can be a change to the casing of a database
    backup description, e.g. from
    "Operation Date/Time:"
    to
    "Operation date/Time:"
    
    Tracing the restore with traceflag ICBACK will report the
    following for the casing symptom:
    17:36:29.923
    [0][icvolhst.c][8207][AssignRestoreStanzaFromVolHist]:doThisLine
    =0, cmpResult=-1 for line='Operation Date/Time: '
    17:36:29.923
    [0][icvolhst.c][8190][AssignRestoreStanzaFromVolHist]:Read line
    Operation date/Time: 2015/02/19  04:04:31 from volhist file
    volhist.dat.
    
    This can either result in the ANR4593E message or the restore
    from an unexpected database backup sequence.
    
      Tivoli Storage Manager Versions Affected: all supported
      Customer/L2 Diagnostics: trace with traceflag ICBACK
      Initial Impact: Low
      Additional Keywords: TSM PIT
    

Local fix

  • remove trailing CTRL-M characters if present and make sure the
    following casing is used for "database backup volume" volume
    description:
    Operation Date/Time:
    Volume Type:
    Volume Name:
    Database Backup HLA:
    Backup Series:
    Backup Op:
    Volume Seq:
    Device Class Name:
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.3. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07658

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-03-12

  • Closed date

    2015-06-30

  • Last modified date

    2015-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IT07658

Modified date: 30 June 2015