IBM Support

IT07657: TIVOLI STORAGE MANAGER SERVER ON AIX MAY CRASH WHEN ISSUING SHOW THREADS COMMAND WITH SANDISCOVERY ENABLED

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager server can crash when issuing SHOW
    THREADS command if on the Tivoli Storage Manager Server the
    SANDISCOVERY feature is enabled (ON).
    
    Here is the call stack from an AIX system:
    
    Segmentation fault in pkShowCallChain at 0x10033b488 ($t1963223)
    0x10033b488 (pkShowCallChain+0x388) eb7e0010          ld
    r27,0x10(r30)
    (dbx) where
    pkShowCallChain(??, ??, ??, ??) at 0x10033b488
    PsShowThreads(??, ??) at 0x100011dc8
    PkShowThreadsInt(??, ??) at 0x10000f1a4
    ShowCommand@AF12_9(??, ??, ??) at 0x100c3449c
    psCommand(??, ??, ??) at 0x100c33f98
    AdmShow(??) at 0x100e03114
    AdmCommandLocal(??, ??, ??, ??, ??) at 0x10039e488
    admCommand(??, ??, ??, ??, ??) at 0x10039cbf8
    SmAdminCommandThread(??) at 0x100b60010
    StartThread(??) at 0x10000c260
    
    This crash occurs only on AIX systems.
    
    
    
    Customer/L2 Diagnostics:
    
    
    Tivoli Storage Manager Versions Affected:  Tivoli Storage
    Manager 6.3.x and 7.1.x on AIX Platforms
    
    Initial Impact: Medium
    
    Additional Keywords: show threads crash pkShowCallChain
    sandiscovery
    

Local fix

  • Do not run SHOW THREADS command if SANDISCOVERY is enabled
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 6.3.6 and 7.1.4. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07657

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-03-16

  • Closed date

    2015-08-19

  • Last modified date

    2015-08-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R71A PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IT07657

Modified date: 19 August 2015