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IT07446: TIVOLI STORAGE MANAGER SERVER MEMORY LEAK IN DFQRY.C WHEN ISSUING ?AUDIT VOLUME? COMMAND

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APAR status

  • Closed as program error.

Error description

  • Error Description:
    Tivoli Storage Manager Server memory usage may increase when
    running audit volume processes.
    Results of "show alloc" running after each audit volume will
    show the memory usage of dfqry.c increases steadily.
    In the activity log the ANR0163E message is returned:
    
    ANR0163E
    <Diagnostic(ID)>: Database insufficient memory detected on DB2
    <Statement Handle>.
    
    In the dsmserv.err the following message is reported:
    
    ANR9999D Memory allocation error.
    
    Customer/L2 Diagnostics:
    Output of "show alloc" commands show that an entry for memory
    allocation on dfqry.c for DfGetNextContents() increase steadily
    for audit volume process.
    
    
    Tivoli Storage Manager Versions Affected: All Tivoli Storage
    Manager Server v6 and v7 on  all platforms
    
    Initial Impact: Low
    
    Additional Keywords: crash DfGetNextContents ANR0163E memory
    allocation
    

Local fix

  • Recycle the Tivoli Storage Manager server to free memory.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be                                              *
    * fixed in levels 6.3.6 and 7.1.3. Note that this is subject   *
    * to change at the                                             *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07446

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-03-05

  • Closed date

    2015-03-19

  • Last modified date

    2015-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63W PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71W PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IT07446

Modified date: 19 March 2015