IBM Support

IT07376: ANRI1061E DBT5501N FAILURE DURING DB2CKUPGRADE STEP WITH 7.1 SER VER UPGRADE

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APAR status

  • Closed as program error.

Error description

  • When upgrading from V6, the V7 Tivoli Storage Manager installer
    can fail to verify that the existing DB2 instances are capable
    of being upgraded with the db2ckupgrade utility.  The following
    error may be experienced during the upgrade attempt:
    
      =====> IBM Installation Manager> Error
    
      ERROR: Error during "pre-install configure" phase:
    
      Details:
      ERROR: Error
    
      ANRI1061E: The db2ckupgrade failed for database TSMDB1 in
                 instance tsminst1.
    
    This failure can occur if a non-default umask has been defined
    at the operating system layer (for example, 027 on AIX).
    
    Customer/L2 Diagnostics:
    Review the installation logs (TechNote 1664161) to determine
    if the following error is reported prior to the failure:
    
      DBT5501N  The db2ckupgrade utility could not open or write
                to the file named "/var/ibm/InstallationManager/
                logs/native/tsm_logs/db2ckupgrade_tsminst1.log".
    
    Per this error message, the instance user could not write to
    the db2ckupgrade log file at the path specified.  This error
    causes the upgrade to fail.  If any directory in the path
    provided by the error message does not have at least 755
    permissions, then this APAR is a match.  Each directory needs
    at least 755 permissions so that the log file can be written
    to by the instance user (tsminst1 in this case).
    
    Initial Impact:
    Medium
    
    Tivoli Storage Manager Versions Affected:
    All users upgrading to V7 Tivoli Storage Manager server.
    
    Additional Keywords:
    TSM IM UPGRADE INSTALLATION DB2 DB2CKUPGRADE ANRI1061E DBT5501N
    

Local fix

  • Change any directory in the path reported by the DBT5501N
    message to have at least 755 permissions or temporarily
    change the umask settings with a system administrator and
    retry the upgrade.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • Problem Conclusion:
    This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, and Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07376

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-26

  • Closed date

    2015-05-21

  • Last modified date

    2015-05-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT07376

Modified date: 21 May 2015