IBM Support

IT07321: RESTORE SESSION MOUNTS PRIMARY AND COPYPOOL VOLUMES CONCURRENTLY THEN TOGGLES BETWEEN THEM AS INPUT VOLUMES

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APAR status

  • Closed as program error.

Error description

  • During a client restore of data that was previously identified
    for dedup processing but is not currently in a dedup pool, the
    restore session acquires both primary and copypool volumes at
    the same time and then repeatedly switches between them as
    input volumes.
    L2/Customer diagnostics
    Example:
    -Data stored on primary volume PR0001 and copypool volume
     CP0001.
    -Both PR0001 and CP0001 have status of READWRITE or READONLY.
    -Data being restored was previously identified for dedup
     processing but is not currently in a dedup pool.
    -Neither PR0001 or CP0001 are disk or file volumes.
    During restore, the restore session acquired two drives to mount
    both PR0001 and CP0001, then kept on switching the use between
    the two volumes.
    The following messages are logged in actlog for this restore:
    2015-02-20 07:26:39      ANR8337I LTO volume PR0001 mounted in
    drive DRIVE1 (/dev/rmt15). (SESSION: 523000)
    2015-02-20 07:27:21      ANR0510I Session 523000 opened input
    volume PR0001.(SESSION: 523000)
    2015-02-20 07:29:06      ANR0514I Session 523000 closed volume
    PR0001. (SESSION:  523000)
    2015-02-20 07:29:24      ANR8337I LTO volume CP0001 mounted in
    drive DRIVE2 (/dev/rmt12). (SESSION: 523000)
    2015-02-20 07:29:25      ANR0510I Session 523000 opened input
    volume CP0001.   (SESSION: 523000)
    2015-02-20 07:29:59      ANR0514I Session 523000 closed volume
    CP0001. (SESSION:  523000)
    2015-02-20 07:29:59      ANR0510I Session 523000 opened input
    volume PR0001.      (SESSION: 523000)
    2015-02-20 07:30:00      ANR0514I Session 523000 closed volume
    PR0001. (SESSION:  523000)
    2015-02-20 07:30:00      ANR0510I Session 523000 opened input
    volume CP0001.     (SESSION: 523000)
    2015-02-20 07:30:07      ANR0514I Session 523000 closed volume
    CP0001. (SESSION: 523000)
    2015-02-20 07:30:07      ANR0510I Session 523000 opened input
    volume PR0001.       (SESSION: 523000)
    2015-02-20 07:30:09      ANR0514I Session 523000 closed volume
    PR0001. (SESSION: 523000)
    Version Platform Affected:
    Tivoli Storage Manager Server v7.1 on all supported platforms
    Additional keywords
    IC87985 priority preemption IT02929
    

Local fix

  • Set the copypool volumes to offsite prior to the restore.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07321

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-24

  • Closed date

    2015-06-04

  • Last modified date

    2015-06-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71A

Reference #: IT07321

Modified date: 04 June 2015