IBM Support

IT07168: AN APPROPRIATE ACTLOG MESSAGE MAY NOT BE LOGGED WHEN ATTEMPTING TO OPEN AN INCORRECT TAPE DEVICE PATH

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APAR status

  • Closed as program error.

Error description

  • When the Tivoli Storage Manager server or storage agent fails
    to open a tape device due to incorrect path definitions, then
    there may be no appropriate message describing the cause of
    the problem in the activity log (actlog).
    
    In a particular case only the following message was written to
    the actlog in the storage agent or library client:
     ANR0530W Transaction failed for session nnn for node
      NODENAME (Client Platform) - internal server
      error detected. (SESSION: nnn)
    
    A storage agent or library client trace
    (trace enable PVRNOIO MMS ASMONT ASVOL ADDMSG)
    showed that the errno value 2 (ENOENT) was returned from a
    UNIX system:
    
    19:54:08.074 [98326][pspvr.c][3644][PvrPsOpenDevice]:open()
     with errno is 2 devName is
     /dev/lin_tape/by-id/lin_tape1164366021 rc 2843
                                            ^^^^^^^
    
    Error 2843 means :  GRC_PATH_INVALID_DEVICE
    
    However, Tivoli Storage Manager does not have a message to
    indicate such an error.
    
    
    Tivoli Storage Manager server and storage agent versions
    affected: 6.2, 6.3, 6.4, and 7.1, on all platforms.
    
    Initial Impact: Medium
    
    Additional Keywords:
    tsm ANR0530W ANS1312E path tape device
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager users of shared libraries.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in                                     *
    * level 7.1.3. Note that this is subject to change at the      *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:   AIX, HP-UX, Linux, Solaris, Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07168

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-16

  • Closed date

    2015-07-02

  • Last modified date

    2015-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IT07168

Modified date: 02 July 2015