Direct links to fixes
APAR status
Closed as program error.
Error description
When the Tivoli Storage Manager server or storage agent fails to open a tape device due to incorrect path definitions, then there may be no appropriate message describing the cause of the problem in the activity log (actlog). In a particular case only the following message was written to the actlog in the storage agent or library client: ANR0530W Transaction failed for session nnn for node NODENAME (Client Platform) - internal server error detected. (SESSION: nnn) A storage agent or library client trace (trace enable PVRNOIO MMS ASMONT ASVOL ADDMSG) showed that the errno value 2 (ENOENT) was returned from a UNIX system: 19:54:08.074 [98326][pspvr.c][3644][PvrPsOpenDevice]:open() with errno is 2 devName is /dev/lin_tape/by-id/lin_tape1164366021 rc 2843 ^^^^^^^ Error 2843 means : GRC_PATH_INVALID_DEVICE However, Tivoli Storage Manager does not have a message to indicate such an error. Tivoli Storage Manager server and storage agent versions affected: 6.2, 6.3, 6.4, and 7.1, on all platforms. Initial Impact: Medium Additional Keywords: tsm ANR0530W ANS1312E path tape device
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager users of shared libraries. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in * * level 7.1.3. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Linux, Solaris, Windows.
Temporary fix
Comments
APAR Information
APAR number
IT07168
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-02-16
Closed date
2015-07-02
Last modified date
2015-07-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
02 July 2015